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1. Budget - Crespo
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· 62 reviews
Cl. 70a #3a48 #3a- a, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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Carolina Perdomo: These mothers cancelled our reservation and we have a baby with us. Extremely horrible, they charge you a lot more than they tell you. Do not trust budget. If I could I would give zero stars, extremely horrible customer service.
Paola Moreta: Terrible service, we arrived at the Cartagena airport and no one was there, there were also 3 reservations and the person in charge showed up after about 40 minutes
Victor Gallitto: Great
Vianed Valencia: Terrible service, the girl in charge of receiving the client is rude, zero empathy with the client's needs, arriving at the last minute from a scheduled trip to pick up the car, it turns out that they do not have the vehicle available and they invent a thousand and one excuses, fortunately we We went to the Localiza company that was next door and in half an hour they were delivering the car to us. I definitely do NOT recommend them at all.
Ricardo Vega Vega: excellent
Darrell Diamond: Good service, very kind
DAVIS DUENAS: This office located in the cartagena airport is the worst office in buget. the office manager Liliana Sanchez is very unprofessional. I had to cancel the first reservation and this person cancels the second reservation I made without any authorization. also they do not help you to solve the problem but they wash their hands saying that it is the customer's fault. I always book through buget but I will not use this office in Cartagena again.
Sebastian Ochoa: We booked a car to pick up at 7:30pm. There was nobody available, the office was closed and there was a number posted to call for help. Nobody answered. Beware of this rental place. They will take your money but not provide you with a car. They website allows you to rent a car but there is no one at the budget airport office after 5pm, and nobody you can call.
ali brown: Never again 😒
Ahmad Naggayev: Total scammers. They send this traffic violation notice after car was returned. When I checked my passport number with Traffic Police database nothing was there, imagine they tried scam me by demanding more or less $600. Where in this world penalty comes with more or less amount. Antonio and Raul stay away from both of them or talk about everything upfront if you don’t want surprise charges. By everything I mean urging them to charge every penny only after mutual agreement and with certain receipts.
erick Gutierrez66: On November 27, 2020, I went to Cartagena with my family, I rented a car, LIANA RIOS attended me, very unprofessional, when she returned the car, she told me, criticizing me that I had to deliver the car wash, that she was disrespectful, very bad service and yelling at me in front of the taxi drivers. You should not work in that company, do not rent a car in budget anymore
Reynel Carrillo Mayor: Good service good vehicles good price
Rúben Camarada: Worst service ever! They charge us more and more money because of one little, almost unseen a rash.. sad politics between horrible roads
Nuno Jardim: Do not rent a car here! Cheap is expensive!!
Arian Wharff-Galvis: On January 26 I arrived in Cartagena on the Spirit flight from Forth Lauderdale, FL. I had rented a car to transport me to the municipality of Puerto Colombia. Unfortunately the person who was the receptionist was humiliating and disrespectful. I asked for his name and he refused to give it. Every worker should be required to have a way to identify themselves. This is the first time I have had such negative customer service. After a 6 hour flight and only 2 hours of sleep the night before, you arrive tired and exhausted. It all started with the way he took care of me, he left me waiting in front of the desk while he answered his cell phone, no kindness and a challenging attitude. She told me that I had to understand why or else she was going to be aggressive with me, I told her that she didn't have to be. When I was asking my questions regarding insurance payment, which I had previously done online, he told me that stressed people like me ALWAYS HAVE ACCIDENTS. I can't understand how a person who works in a car rental company refers to a client in that way. And if, given the case, the client is dissatisfied with the way the information is given, the employee will do everything possible to find a solution and agreement with the client, but a defiant attitude towards the client is unacceptable. She was haughty. He denied me the car rental. Honestly, he is an unpleasant person to be in front of a desk and serve customers who come from long flights. I decided to go to the neighboring business of AVIS and the treatment, professionalism, and kindness was very noticeable. So much so, that he can rent a much larger car and zero kilometers without any problem, with insurance included and satisfied with the service. I felt so comfortable in the way the AVIS employee treated me. I DO NOT RECOMMEND BUDGET AT CARTAGENA INTERNATIONAL AIRPORT.
Humdrum: Great service with a smile and they speak English for those who can't speak Spanish. Located right outside the baggage claim of the airport it offers plenty of options for vehicles to rent. The cars are located steps away from the office and they will help you to your vehicle and load up your belongings. First rate staff all the way, budget should be very proud of them.
juliana galvis: thieves
Mark Dutter: Don't use this place!!! They will do everything possible to scam you! If you do not purchase THEIR insurance, they will hold a $1,000 deposit. They will also charge your card a week after you leave the country for $168 telling you that you received a speeding ticket, but they will not provide a copy of them ticket. USE ANYONE ELSE BUT THEM!!!
Master Sale: Excellent service, the super helpful guys I recommend them
Paulina Gomez rios: My wife and I had a very pleasant experience with Budget rent a car in Cartagena, the customer service was always with a smile which is hard to find these days. I would recommend Liana and the friendly staff at their office in the airport.
Silvio Vasquez Quintana: My experience with said agency was very pleasant, excellent vehicles, magnificent service, it is my pleasure to recommend this agency 101%.
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2. CAR RENT CARTAGENA - Crespo
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· 24 reviews
Cl. 70 ## 2-50, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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3. Alamo Car Rental - Crespo
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· 18 reviews
Cl. 70 ## 6-73, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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4worldlovers: 
Our ongoing commitment to increase safety measures for our customers and employees.
From a sporty Midsize to something more rugged, the Aisle has it all.
The Control Center is a hub of wisdom designed to give you, the Business Pro, the speed, choice and control you expect from life on the road.
Download the National Car Rental app and tap into the power of more speed, choice and convenience - all at your fingertips.
The Emerald Club is designed to make your car rental experience faster and more convenient. You can enjoy special privileges reserved for frequent renters every time you rent.
Our ongoing commitment to increase safety measures for our customers and employees.
From a sporty Midsize to something more rugged, the Aisle has it all.
The Control Center is a hub of wisdom designed to give you, the Business Pro, the speed, choice and control you expect from life on the road.
Download the National Car Rental app and tap into the power of more speed, choice and convenience - all at your fingertips.
The Emerald Club is designed to make your car rental experience faster and more convenient. You can enjoy special privileges reserved for frequent renters every time you rent.
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4. Localiza Rent a Car - Crespo
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· 445 reviews
Cra. 3 #70-122, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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Pedro H Caetano: Medellin Airport reception, transfer to the rental company 1 km away by van, polite and attentive staff...it is important to film the cars before removing them from the store..if you have any bumps or major dents, ask the staff to take 1 photo, they have an internal WhatsApp group that stays everything registered, the cars are well marked, pay close attention and photograph everything, to go to Medellin, choose the Oriente Túnel Route... 8.9 km of tunnel... wonderful road... worth the toll... 5 thousand pesos difference another way ...to deliver the car I put fuel for you ⛽ next door...I recommend....the best location in Brazil...Show....the friendliness of everyone is impressive.....
João Carlos Calil: They gave me a bad car! Missing parts. Few car model options! Expensive prices. I do not recommend
Wbeimar Logatto: El servicio y atención me pareció bastante rápido, es muy cómodo llegar al aeropuerto y recoger el carro rápidamente con ellos.
Pavel Herrera Sierra: Excelente servicio
Ron R: I don't recommend using localiza Cartagena. They provided an automatic vehicle filthy that had problems and the service was very poor.
Franklin Laiton: Always good service.
Angel Cambria: The car was delivered to me without any complications.
Pascal Schütz: Haben als touristen für 10 Tage ein auto gemietet und nach palomino gefahren, alles problemlos.bei der übernahme bekamen wir sogar noch rabatt.Wärend der mietdauer konnten wir den rückgabeort leicht per whatsapp ändern.Danke für den super service
Ricardo josé: Á saída do aeroporto fica do outro lado da Rua. O aluguer correu muito bem. Sem enganos muito prestáveis e profissionais. O carro que alugamos 2 em alturas diferentes foram quase novos (7 mil km e 16 mil km) classe pequena e 25 euros a diária. Recomendo
Colombia Taste: The car was fine and the service was fine when delivering and receiving it. We advise taking all the insurances to take inconveniences.The only complaint is that the car was delivered to us dirty, half washed and with old gum packs.
Donaldo Cabeza: Prompt service and very good vehicles
geraldo frade: Muito demorada a retirada do veículo
Leandro: The employeesEsteban Jose Zuniga MartinezAdriana Margarita Vivero CarrilloThey tried to scam meAnd collect compensation not dueI made videos that check and sent to locate. I have been a customer for more than 5 years in other countries and nothing like this has ever happened to me.
Sindy Paola Medrano Cárdenas: Very good option to rent cars in Colombia. I recommend purchasing the service through the Booking platform. In general, they have very good customer service from the moment you start the process until the delivery of the car.
Alberto Morales: Super fast attention, very friendly, everything without news
Liz von Loewen: A great and budget-friendly alternative to taking busses for our family. The process to rent a car with Localiza was smooth. We could even drop off our car in Santa Marta for a totally reasonable fee. Even though my Spanish is limited it was easy, straightforward and I will absolutely rent again with Localiza if I return to Colombia. 👌
Constanza Balboa: que venía sucio, nos hicieron pagar por el lavado del vehículo que usaríamos y nos entregaron uno que hasta tenía un cuesco de manzana en la zona para botellas, ademas salía un mensaje para mantención de llantas, llame a asistencia en ruta por dicho mensaje quienes me dijeron que se requería cambio de vehículo, tuve que volver a la concesionaria (perdiendo mucho tiempo en todo esto
Nere: They have stolen!!!! This morning before returning the car we left the sunglasses inside and when we took out the luggage we forgot them. When they called to complain, they said they weren't there... Apart from not taking care of us in a pleasant way, they have hung up on us on the phone and they no longer answer us. Shameful!!!!
Ricardo Jose Aguirre Gallego: kind
Diana Aza: Excellent customer service, good attitude of all the staff, they listen to the customer and give good suggestions as needed, organized and agile the rental process and vehicle in excellent condition. fair price.Excellent customer service. Good attitude of all the staff. They listen to the customer and give good suggestions according to need, organized and agile the rental and vehicle process in excellent condition. Fair price.
Diana Carolina Suarez Ruiz: The best option to rent a car in Cartagena, super cheap, the process is agile, the cars are in perfect condition and the staff is very friendly.
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5. EUROPCAR CARTAGENA - Crespo
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· 14 reviews
Cra. 3 ###70-81, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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2051510034 ANGEL MANUEL ALVAREZ ATENCIO ESTUDIANTE ACTIVO: Excellent service, very happy because, unlike other car rental companies, the guys give good tips and useful advice on how to be in the city.
Jan de Graaf: We booked a VW Virtus, but got a VW Gol, so it was a downgrade. The guys in the office were nice and they told me that they would report the downgrade to the head office. However, when I claimed the difference in price between paid and received category (which is well documented), Europcar refused to pay the difference, so my booking platform is now claiming against Europcar. Let's see how this plays out legally.
Dr. Claro Richard: Recommended! You must book in advance if you want to get good rates on car rentals!
Angel Alvarez: Located inside the Rafael Núñez airport, it is by the national exits. They are not cheap but they are model year cars, they have super expensive full all risk insurance but believe me it is more expensive to pay for a car that is not yours. The attention is very good, the guys who serve are experts in what they sell and they give good tricks
Deivi Fernandez: Excellent service the best in vehicle rental
EveryThink SAI: They really didn't even provide us with service, supposedly the reservation didn't show up even though they had already discounted our credit card.We had to walk out to get another car where we could and at quite high prices.In addition, the people in the office, which also did not have air conditioning, were not clear, friendly, or helpful.Appalling!!!
Mari Carmen Rodríguez Rivas: Highly recommended. With all risk insurance
Frantzces Lys: I almost didn’t rent here because of the bad reviews but I gave it a shot knowing that you have to take everything with a grain of salt.Angel helped me with my car rental, he was friendly and he tried real hard to do his best in English which was better than my Spanish!I got a real nice car, clean with no issues. The transaction was quick and seamless. There was a mixup upon my return with the gas but thankfully I took a picture of the meter.Always take a photo and a video of your car upon rental. Humans make mistakes we’re not robots.Anyway, hopefully there isn’t any latent transactions but I’d definitely rent here again.Thanks Angel!
Eric: At first, friendly local people.The good.We got an automatic instead of the manual gearbox without extra cost. That was good.The bad.They charged us for two drivers, what we didn't ask. One driver is one driver and not two. So that was 33.000 COP too much.In this way, I did pay for the automatic gearbox I guess.
maya moli: Excelent service
WillIAM Morelo: Very happy with the low prices and very good cars they rent
Juan Fernando Suárez Ramírez: A good company
Drago Ivanov: Service was good but they charged my cc again a year after without any communication. Be aware
William Jaramillo: The service was too slow, more than 1 hour waiting for us to be dispatched
Paul Peter: Very very slow and Incompetent. Cannot speak English. We didn't get the cat that we booked online. We got a downgrade without any discount. Better look for another car rental.
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6. Rent a Car in Cartagena - Crespo
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· 26 reviews
Carrera 4 # 70 -19 Crespo, Provincia de Cartagena, Bolívar, Colombia
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7. National Car Rental - Bocagrande
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Hotel Playa, Oficina Ciudad, Carrerra 2 #4-87 Bocagrande, Cartagena de Indias, Bolívar, Colombia
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8. Alamo Rent A Car - Bocagrande
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· 1 reviews
Hotel Playa-Bocagrande, Oficina Principal, Cra. 2 #4-87, Cartagena de Indias, Bolívar, Colombia
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Rene Schlesinger: We had a reservation for a car. They asked us a bunch of information like arrival time and flight. When we got there, it was midnight, and it was closed. I called the "after hours" phone number 13 times, and they never answered. We asked around, and they told us that after 10 PM, they would never be there. We had to change all our vacation plans because of this. All around lazy people.
Carlos Andrade: Great experience.
Daniela Sara: Excellent service! Recommended
Vanessa Moncaris ospina: Excellent attention
luisa raigosa: I love everything, they comply with what is established🙂🙂🙂🙂
alexandra matos: very good service
Mónica Hernández: Excellent attention, beautiful cars and a great experience and welcoming attention from everyone in the office...
Cristian Camilo Henandez Perez: Excellent service, the best place where you can rent a car...
yordanni mendoza: Excellent everything, the people have wonderful attention, excellent vehicles
Karen sofia Alvare Martinez: Excellent service, clean vehicles
Natalia Martinez: Excellent service
Hermy San Rafael: Achtung, Alamo/National Station ist jetzt direkt aussen am Flughafen!
A A L: Silverman Venegas was an excellent representation of what customer service and hospitality is all about. He made sure that we had everything we needed and even offered local suggestions.Please note this office is located in the airport on the opposite side of arrivals. Where the other car rental companies offices are. Do not go to the old location as pictured. It is in the airport.
Naill Vargas: Excellent attention smiles all of Mr. Siverman. Many thanks for everything.
Camila Gamboa: EVERYONE at this place was very welcoming and super helpful. They had our car ready and it met all the specifications we asked for. AFTER dropping it off they offered and gave us a short lift to the airport. SPECIAL THANK YOU TO MIGUEL AND SIVERMANN!
Antonio Pardo: Simplemente maravillosa experiencia
Caio Ferrari: It was the cheapest place we found to rent in Cartagena. Car okay.
Jose Sanchez: Muy buena atención, excelente personal
Daniel Herrera: Excellent service, the major of Carthage I am very happy with the service and the fast
Andres G: Todos los empleados de Alamo en la sucursal del aeropuerto de Cartagena, son amables y muy profesionales, especialmente Miguel López quien siempre estuvo pendiente de que yo tuviera el automóvil propicio para lo que yo necesitaba.. Todos los empleados están siempre dispuestos a ayudar y complacer al cliente con el auto que necesita. Definitivamente, cada vez que vaya a Cartagena usaré sus servicios. Excelente servicio y buenos precios. Recomendado 100%.
A Paz: Excelente servicio. Personal muy amable. Trámites sencillos para el alquiler del automóvil, hasta nos hicieron un descuento sin haberlo solicitado.
9. National Car Rental - Crespo
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· 1 reviews
Oficina Aeropuerto Calle 70 No 6-73 Crespo, Provincia de Cartagena, Bolívar, Colombia
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10. Avis - Crespo
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· 33 reviews
Aeropuerto Internacional Rafael Núñez Calle 70a #3a48 Local 01-09, Provincia de Cartagena, Bolívar, Colombia
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11. Enterprise Rent-A-Car - Bocagrande
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Hotel Playa, Oficina Ciudad Carrerra 2 4-87 Bocagrande, Cartagena de Indias, Bolívar, Colombia
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12. TRANS CAR RENTAL SAS - Bocagrande
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Edificio Turipana Local 5, San Martín #64, Provincia de Cartagena, Bolívar, Colombia
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13. Enterprise Rent-A-Car - Crespo
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· 5 reviews
Oficina Aeropuerto Calle 70 No 6-73 Crespo, Provincia de Cartagena, Bolívar, Colombia
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14. ICI CAR RENTAL - Crespo
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· 13 reviews
130002, Provincia de Cartagena, Bolívar, Colombia
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15. Movile Retro Rental - Bocagrande
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· 2 reviews
Cra. 3 #69 # 4, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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16. Alquiler de Carros Cartagena - Bocagrande
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· 1 reviews
Cra. 1 #4- 115, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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Transportation service
17. Hi Cartagena Transport Services - Centro
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Calle 32 #5-9, 4th floor, El Centro, Plaza de la Aduana, Edificio Andian, Provincia de Cartagena, Bolívar, Colombia
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18. Ici Car Rental - Bocagrande
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7 28, Cra. 2 #13004, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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19. Hi Cartagena - Bocagrande
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· 87 reviews
Calle 32 #5-9 Piso 6, Apto 608 El Centro Plaza de la Aduana Edificio Andian, Provincia de Cartagena, Bolívar, Colombia
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20. Cartagena Adventures - Crespo
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· 6 reviews
Crespo, Cra. 7 ##70-24, Cartagena de Indias, Bolívar, Colombia
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