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1. Sofitel Legend Santa Clara Cartagena - San Diego
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· 2506 reviews
Calle Del Torno 39-29, Cartagena de Indias, Bolívar, Colombia
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Primedest Video y Fotografía Comercial: Spectacular service and attention from Alexis at the Hotel Bar
kenny durango: A place full of history, with an unbeatable service, from the moment you arrive you feel at home and the best will come as you go on, this is definitely a must visit.
Yennis Florez: It has an excellent personalized serviceRooms: La habitacion muy bonita y con todos los servicios y con vista a la piscina y el marFood & drinks: Muy bueno el menu de la carta y el buffet del desayuno en el restaurante Jardin
Julio Montes: It was a spectacular experience that I lived with my wife in this beautiful and magical hotelRooms: Habitación cálida y confortableNearby activities: Disfrutamos mucho el bar botija con su bella vista y amable atención de sus empleadosSafety: Muy buena la seguridad del HotelWalkability: Es un placer caminar dentro y fuera del HotelFood & drinks: Atención cálida en el restaurante JardinNoteworthy details: La decoración romántica en la habitación
Ronald Cueto: Excellent place, really nice
Katherin de las Aguas: Very goodService: 5/5|Location: 5/5 …More
Lorena LM: Absolutely amazing hotel, a truly 5-star experience! Staff are incredible and go out of their way to make sure your stay is pleasant. From Jesus welcoming special guests to the mayordomos (thank you Rudy, Diego, Amaury and Armando!) and everyone else in the hotel. The facilities are stunning and full of history and the food is amazing in all restaurants. I highly recommend the restaurant 1621 for amazing fine dining! Can’t wait to go back one day!
Gianluca Mazzanti: Siamo stati al Santa Clara per la nostra luna di miele un totale di 5 giorni a metà giugno 2023. È stata un'esperienza divina: servizio impeccabile, cibo squisito (colazione DA SOGNO) e infrastruttura meravigliosa. Unica pecca la mancanza di chiarezza riguardo il sistema delle mance. In Colombia è usanza lasciare una mancia pari al 10% del totale del conto. Ma non ci hanno spiegato bene che al momento del check out, per ogni notte ci hanno addebitato (con un sistema di mance centralizzato) circa 40€ (!). Il problema è che la mancia comunque dovrebbe essere una cosa volontaria, ma al momento di firmare ogni conto, comunque ti viene chiesto quanto desideri lasciare come mancia... Quindi abbiamo dato mance a ogni pasto, cocktail ecc. e in più ci hanno addebitato quei 40€ per ogni giorno che hanno aumentato cospicuamente il saldo da pagare a fine soggiorno. Comunque sia consigliatissimo!!!!!
Vilma Barrios: I had lunch with my family, excellent attention, service and food
Karen McNeill: This place is worth every penny! The people are beautiful, welcoming, and most of all kind. The rooms are a little outdated, but for the most part you don’t spend a lot of time in your room. The hotel has everything you need and it’s conveniently located to shops and restaurants. The staff goes above and beyond to accommodate you. I highly recommend this place. They nailed “customer service”! I will return!
Luchy Cuentas May: Simply, the best place at all times... I highlight the warmth and simplicity of its collaborators...Food & drinks: Las habitaciones, sus áreas, su gastronomía, en fin todo es excelente. Es un lugar muy completo.
Gustavo Enrique Soto: Excellent menu served by high-level professionals
Juancho Arcilla: It was a flawless lunch. Pate of black and green olives, capers and anchovies on bread.Exquisite seafood casserole accompanied by Viognier blanc wine.Excellent prices
2. Hilton Cartagena Hotel - El Laguito
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· 5021 reviews
Avenida Almirante Brion, Cartagena de Indias, Bolívar, Colombia
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Wilson Gonzalez Padilla: excellentRooms: 4/5|Service: 4/5|Location: 4/5 …More
Walter Oviedo: Traditional hotel in Cartagena excellent beaches, very quiet
carlos alvarez: Great hotel, luxury, large and clean rooms, good service, cool place, very rich dinner buffet.
Jorge Carrillo: Without words...Rest in the Heroic!!!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
Maribel Soto: Rooms: Excelente servicio en limpiezaRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
R H: Visiting Cartagena for a few days, I got a room for a couple of days. Nice hotel with easy beach access. Service is very good. Stay in Executive 👑 size room on 8th floor. I would recommend this hotel. Cost is. $249.00 nightly or 120 points.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Alexander Pinzon: DANGEROUS... UNRESPONSIBLE... I stayed in this hotel in May, my mother suffered an accident around the pool and this hotel does not have trained personnel, nor do they have any protocol for these cases. My mom fell silent and lost consciousness for a few minutes and the lifeguard who was nearby brought me a cream to spread. The lack of knowledge in an accident like this is noticeable, an ambulance was never called to immobilize her, I had to pick her up after she fell and take her to the hospital in a taxi. The result of the fall was 3 fractured ribs and a vertebra. So far I have not heard anything from the hotel or from the hotel insurance company. If you are looking for a safe site with a greater sense of responsibility. do not stay at the hilton in cartagena.
Uwe Tropf: Alles ausgezeichnet. Eines der wenigen Hotels hier mit direktem Strandzugang und grosser Poollandschaft. Liegen waren immer vorhanden.Upgrade auf Meerblick als Statusmitglied habe ich bekommem.Die Zimmer sind sauber, modern eingerichtet, auch gut zum Arbeiten ausgestattet.Frühstück sehr reichhaltig, gerade bei den lokalen Gerichten kann man fast jeden Tag was neues ausprobieren. Station für Omelett und frische Säfte.Executive Lounge von 12-20 Uhr geöffnet mit kleinen Snacks, Obst, Limonaden und Kaffeemaschine und durchgehend mit 2 freundlichen Mitarbeitern besetzt. 18-20 Uhr gibt es kleine warme Gerichte, Vorspeisen, Nachspeisen, Bier,Rotwein und Weisswein. Es war bis auf das Wochende nicht überlaufen und hat eine sehr schöne Aussicht.Zu Fuss kann man mehrere Restaurants und Bars erreichen und durch Bocagrande bummeln, Ich habe mich auch abends sicher gefühlt.
Cristian Andres Peña Avila: Very quiet, good attention from the staff.
Francisco Bejarano Rodriguez: Excellent service, adequate facilitiesRooms: 5/5|Service: 5/5 …More
GABRIEL MUNDARAIN: Rooms: De lujoRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
Robe Ibarra: A perfume was stolen from us, we complained for 2 days. And magically the perfume was back in the room.Safety: Nos robaron un perfume.
Dilan Cortés: Good service.Nearby activities: Mar
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3. Hyatt Regency Cartagena - Bocagrande
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· 3272 reviews
Cra. 1 ##12-118, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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Jason Labadie: Beautiful hotel. Friendly staff.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Christopher Barth: Great hotel and scenery in Boca Grande district. 12th floor outdoor pool and lounge had good food as well.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet, Great value …More
Kimberly Guerin: We stayed at the Hyatt Cartagena for a family vacation. Isabel checked us in and was super accommodating. Her customer experience skills are superb.We arrived a couple of hours before checking, she graciously provided a hospitality room for us to change our clothes. While we were out exploring the city, she had our luggage conveniently transported to our room and emailed me. I appreciate the level of service she provided!Rooms: We booked a suite and it was just what we needed; 2 rooms 1 master and 2nd room with 2 twin size beds. Balcony overlooking the water. The pullout couch was super convenient for our family of 5 and the room was spacious.Safety: One of the reasons we decided to stay at the Hyatt was for safety purposes. We have stayed at the Hyatt in other countries and felt extremely safe.I like the idea of having to take 2 sets of hotels to get tothe room. This provides a layer of security bc you gave to go to the main lobby to access the room elevator.Walkability: The hotel is conveniently located in Boca Grande, next to a mall with many shops and in front of a grocery store. It's a couple of mins away via Uber to the Walled City.Food & drinks: We had room service, the food was good and priced reasonably. The drinks by the pool were amazing. We ordered mojitos and they were great!
Emilce Lopez: Todo perfecto, muy bueno y muy bonito.
claudia prieto: El hotel es nuevo. ,de lujo , espectacular , amplias habitaciones con una vista increíble , clima inteligente dentro de las habitaciones que aseguran un sueño reparador , la comida es deliciosa tipo bufet y a la carta , hay varios restaurantes y zona de piscina para adultos y familiar . Espectacular el ambiente de la piscina con dj que ameniza todo . El hotel es muy grande , muy seguro la atención de todo el personal es de primera , lujo a todo dar . Me encantó , seguro volveré a la cadena hyatt . Super recomendado.
JOSE MACIAS: Excelente servicioRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
João Carlos Calil: Tudo excelente! Desde o café da manhã aos quartos e atendimento,!!
Jay Peralta: I had such an amazing stay at this Hyatt for a 6 day trip to Cartagena. The views are gorgeous, though it is such a shame the beach is being completely rebuilt so during our stay we just saw construction every day by the water. The service was exceptional and the restaurants were all great. All of the pools have a great view and are never too busy.
Yanis & Yei: Aquí encuentras alimentación saludable y platos gourmet. Cuenta con varios restaurantes abiertos al público, amacagua y kokaú. Recomendados para visitar si estás en Cartagena
Quincy Williams: Positief verrast door ons verblijf in dit hotel. Elke ochtend en avond bij het ontbijt en diner uitstekend geholpen en bediend Jhon Alberth en Darwin. Ze waren altijd vrolijk, spraakzaam en oprecht geïnteresseerd in jou dagbesteding als hotelgast. Mooi hotel altijd netjes en zeer fijne medewerkers. Echt een aanrader!Rooms: Top goed verzorgd en prachtig uitzicht.Nearby activities: Dit hotel is heel centraal gelegen. Het zit echt letterlijk naast een Mall aan en ook centraal voor eigenlijk alle bezienswaardigheden in Colombia.Safety: Top, 24/7 beveiliging bij dit hotelhoewel dit totaal niet nodig is in CartagenaFood & drinks: Echt geweldig. Altijd goed op smaak en keurig bediend.
Alejandrina Peralta Cambumba: Excelente lugar, atenciones el personal atento, servicialRooms: hermosa vista, limpia, comoda
Henry Rugeles: Just amazing! Expensive, though! However, the beach across the street is closed under construction.Rooms: Feel and decor of a mid-town Manhattan high-end apartment. Hi tech. Full of modern amenities.Nearby activities: Next to a mall, but very not much else within walking distance.Safety: Super safe. Front desk @ 11th. Floor. Switch to guarded different bank of elevators to access rooms. Need room key to go just to your floor.Food & drinks: Breakfast is amazing. Excellent d'oeuvres and coffee in the conference rooms area.
Hugo G. Guzmán: The best.Rooms: Spacious and well-lit. Very comfortable bed.Nearby activities: Many nearby restaurants, shopping stores and malls.Safety: Well monitored at all times. Staff by elevators in both the lobby and the main entrances.
Luis H Alvarez: Excellent view, very well located.I felt very well.
Maria Helena Benedetti: I had the experience of having a delicious afternoon, with a buffet included. Exquisite all delicious time. The stay was to relax. I recommend the hotel, in an excellent area located.Food & drinks: Excelente! Tiene variedades exquisitas en alimentos menu internacional. Delicioso!
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4. InterContinental Cartagena de Indias, an IHG Hotel - Bocagrande
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· 2711 reviews
Cra. 1 #5-01, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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Stephane Mongrain: Face à la mer, seulement la rue à traverser. Les chambres sont très bien et assez grandes et bien insonorisée. La piscine est belle et assez grande. Plusiwurs chaises au bord pour prendre un bain de soleil. Le buffet déjeuner est sensiblement le même chaque matin. Offre un bon choix variés de pâtisserie, fruit et autres.
DiegoRom: Excellent hotel!!Hotel highlights Great view, Quiet, Kid-friendly …More
carlos alvarez: Very good hotel, service and attention, moderate price, large and fresh room, excellent buffet restaurant lacks omelette, beautiful view, large and clean room, air conditioning, safe, hot water, with TV. Mini bar, large pool.
Erick Vanegas: Excellent service, attention, food and variables in tourism.
Alejandro Lomelí García: Excellent staff, friendly and helpful. DreamlikeRooms: Es como mi hogar, cómodasFood & drinks: Excelente calidad de los alimentos
Juan Toledo: I want to highlight Daniela Gonzalez, she was very attentive, and the service she gave us was 100%
Oscar Koeke: Great brand. Hotel was great some years ago. Now need improvements.Rooms: 3/5|Service: 4/5|Location: 4/5 …More
JAIR HUMBERTO HERRERA SAVEDRA: SpectacularRooms: 5/5|Service: 5/5|Location: 5/5 …More
LESLY HERRERA: Beautiful placeSafety: Muy seguro
Natalia Florez: Very good hotel, well located, luxury, spacious, clean rooms and excellent serviceSafety: El personal del hotel esta pendiente de ti para cualquier cosa que necesites o guiarte, hay salon de belleza en el piso 15 y la vista de la piscina al mar es muy bonita, el servicio a la habitación es rápido solo 25 min de espera, en otros hoteles me ha tocado esperar incluso 90 min.Food & drinks: El restaurante Kanuu tiene muy buenos platos a la carta, me gustó el salmón a la naranja y los patacones
Janneth Becerra: great excellent hotel. Service. Spacious and comfortable room. Food for all tastes.
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5. Casa San Agustín - Centro
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· 226 reviews
la No. 36 44, Universidad de Cartagena, Cartagena de Indias, Bolívar, Colombia
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Miguel Guerrero: The place is small, it is well placed, a bit noisy at night and with some shortcomingsVery accessible and excellent priceRooms: Son pequeñas pero completasNearby activities: Está muy bien ubicadoWalkability: Todo es cerca para ir caminando, comer, el café, restaurantes, compras
João Carlos Calil: Boa opção em restaurante em cartagena
Cristian Vargas: Place full of wonders ☺️☺️Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Camilo de Molina E.: Great hotel. Excellent service. They care about every single detail.If you go to the bar ask for the Fizz Del Este cocktail.
Beige Matthews: Everything about this hotel is absolutely lovely and gorgeous. The location is spectacular and the staff is the best I’ve experienced in a very long time. The grounds are perfect and having Alma as the in-house restaurant is an absolute treat. If you want the boutique feel, but with luxury - no questions asked, this is the place to stay.
Brittany Mitro: We had the most amazing stay at Casa San Agustin. We honestly could not recommend it enough. We were in Cartagena on our honeymoon and this was the perfect choice for us.The staff was wonderful from the moment we arrived. The doorman helped us on numerous occasions when we weren't sure where to go (e.g., when we needed to find an ATM, or find somewhere for lunch) and was always so friendly. The staff at breakfast were also amazing - it always started our day off well (plus the breakfast food was DELICIOUS). The spa staff were also lovely, and the Passion for Life spa treatment was such a good choice - relaxing and romantic!The hotel itself was BEAUTIFUL - the way they use the original architecture (and the old aqueduct!) and created luxury rooms and a beautiful pool area meant we felt like we got a full Cartagena experience. The little library room where they had tea and coffee everyday was a really nice touch as well.We also took the opportunity to spend a day at their private beach property Acasi, which was a great way to see the Rosario Islands and get some beach-time in a relaxed and private venue. We highly recommend doing this if you are looking to venture out that way!Lastly, the location of the hotel was perfect - right in the centre of the walled city, among a range of fantastic restaurants - it really was the perfect choice for us.
Alison Rooney: Just left the property after staying for a week. I booked with FHR. The hotel is beautiful. The design and focus on Colombian history was gorgeous. I loved walking through it to see all of the art and design elements.What worked:Nice room upgrade and I loved the space. Well designed with a Nespresso maker and water provided. Lots of space to relax and a two tvs. The housekeeping was excellent and the room was well cared for. Turn down service was very welcome.The security and front door was always visible and they welcome everyone on arrival. Each person I met was kind and genuinely engaged in their role at the hotel.Breakfast was plentiful and some choices came off better than others. Dinner at Alma was quite good and I would recommend it.What needs work:Prior to arrival, I sent no less than 10+ emails to book airport pick ups, tours and dinners. All the messages went unanswered. I called. No one picked up. I booked my own dinners.For the activities, I wasn’t successful at getting these booked. The staff promised to follow up. Never did.I did a walking tour one day.Other than that, I did my own thing.I spoke with Paola and with Gladys. For some reason, the feedback didn’t make Ny measurable difference.The spa service was good but the manager kept trying to upswell me.Would I stay again?Probably not. I loved Cartagena!
Alexander Tucci: Horrendous Administrative Service - Our inability to reach the hotel led to an unfortunate situation where the administration refused to refund our payment or provide any flexibility for a future visit. It is strongly recommended to stay away from this place under all circumstances.Rooms: 1/5|Service: 1/5|Location: 1/5 …More
Zara Whittier: Great placeRooms: 5/5|Service: 5/5|Location: 5/5 …More
Christiam Enrique Fischer Vargas: Boutique hotel in the walled city of Cartagena with a colonial style and a lot of history, excellent service from its employees
Beba: Excellent attention from the bar, the guys are super friendly and attentive... we didn't stay, we just went for a few drinksFood & drinks: Excelente
Megan Boling: My boyfriend and I booked a couples massage and it was absolutely incredible! We've both had massages from various places and agreed that this was the best massage we've ever had. The facility was beautiful and immaculate. The staff was extremely friendly and accommodating. Ciaia, Yerenia, and Ludy were amazing and made the morning so special for us. We definitely plan on coming back and hope to be able to stay longer at this hidden gem!
Ganesha Thirumurthi: A truly wonderful hotel. The ambiance is lovely and very peaceful. The staff are incredible - so helpful and kind. Special thank you to Katherine, Andres and Edgar.If you are considering staying here we'd highly recommend it. It lives up to the great reviews.Deep tissue massage in the spa was also wonderful and the setting is very relaxing.I proposed at the hotel and the staff couldn't have been more helpful.Highly recommend Casa San Agustin!
6. Casa Claver Loft Boutique Hotel - Centro
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· 102 reviews
Cl. 32 #3-134, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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Nathan: This was a really cool hotel to stay at. You feel like you are just surrounded by history. Walking distance to just about everything and very safe. All the good restaurants, bars, clubs, coffee shops, museums and anything else you need near by. The hotel staff was very nice and very accommodating. They made sure that we had everything we needed. We had breakfast included in our stay and it was fantastic! Spent the early mornings and late evenings walking around exploring, but the middle of the day just chilling by the rooftop pool sipping on the local cervezas. I would definitely stay here again.
Jason Oster: Great hotel at a good price. Clean and comfortable. Great staff. Nice rooftop views. Close to many great restaurants and activities.Rooms: Clean, comfortable apartments. Washing machine, cook top and refrigerator in the room.Walkability: Within the walls of the old fort/city, can walk to everything in a matter of minutes. Close to the beach.Food & drinks: Close to many great restaurants, coffee shops and shopping areas.
Cyassandra Frith: All around 5 Stars ⭐️We were a girls trip of 4 and the room offered PLENTY of space!! I’m an AC girl and the AC did NOT disappoint! The bathrooms were clean and décor was chic and functional. You get daily breakfast which was not only delicious but bought in suite daily and set up by the kind staff. I will definitely be back!!Pictures show views from the rooftop pool which is such a tranquil vibe!
Laura Torres: Wow!What a treat this place.The rooms are beautiful, the beds delicious. The staff was very attentive to our needs, they recommended a delicious place for dinner.The terrace has an unbeatable view of the city surrounded by the two most important domes of Cartagena.Excellent location.It's certainly not a cheap option, but it's worth every peso for the category of hotel.
Alissa Weinman: My friends and I stayed in a Deluxe room for 3 nights on the way back from Tayrona — to say we LOVED Casa Claver is to put it lightly. The hotel itself is so beautiful — from the plants in the lobby area to the downstairs pool to the incredible rooftop. We spent a good amount of time lounging on the rooftop pool taking in Cartagena, and also used it as a great hangout area before going out.The room itself was perfect for 3, but definitely could have fit 4 comfortably. The AC in the Cartagena heat was a godsend for us and the natural light made the room even better.As far as location, it was the perfect place to stay in the Walled City. It was a less than a ten minute walk to some of the must-sees in the area and a 13 minute walk to Getsemani.On top of everything, the staff were incredibly kind and accommodating to us as travelers. I’d definitely stay here again!
Leandro Fajardo: Rooms: Espaçosos e confortáveis.Nearby activities: Dentro do Centro histórico de Cartagena.Walkability: No meio do centro histórico.
parthiv shah: Incredible! Breathtaking views from rooftop! Excellent location!
Alexandra Dékány: The good: The location is the absolute best. Everything—things to see/do, restaurants, shops—is within walking distance and it’s only about a 15 min drive from the airport (waking up at 6am and being able to wander around in the *empty* old city is priceless!). I want to give extra credit to the staff who are kind, helpful, attentive and they do their best! There are two pools—one inside and one on the rooftop. The rooftop area has a stunning view of the city. We got a standard double room on the first floor. Mini fridge in the room and closet to unpack clothes. Breakfast is included and it has to be ordered the day before for a specific time for the next morning. No buffet. Food is really delicious, the cooks are great.The not-so-good: there was no bottle water offered in the room, even though it would’ve been a nice touch and every other hotel offered it. WiFi barely works. The room looks right at the indoor pool and people obviously walk around there all the time which means zero privacy, unless you keep the roller shades down. For the same reason it’s not a quiet room either. There isn’t enough shelf space around the sink to keep toiletries there. Broken shower door—the water is spraying all over the bathroom floor.Walkability: Very walkable.
Daylen Perez: Quiet place recommended to restRooms: 5/5|Service: 5/5|Location: 5/5 …More
Aisha Batista: Stayed in Cartagena for 5 days.. We were hotel hopping to just get a feel for where we’d like to stay next time we come back to Colombia and this property was the best. The room was large, clean, and quiet. We had our own bathroom and our beds were both king sized. We had included breakfast delivered to our room which was also very delicious! We had the choice to choose from four different types of breakfasts, so so so nice. I really enjoyed the pool/rooftop. All it’s missing is a bar but overall the pool was so refreshing and perfect for the Cartagena heat. I am definitely coming back here. Also most importantly… there is so much nearby you can walk to.. I was going to stay at an Airbnb further away from the walled city but I’m glad I didn’t. I had friends who were staying there and they had to cab it everywhere because there was not many options close by. Everything was residential. I like being able to just walk outside and get some dinner options.I really loved this boutique hotel! Thanks for the amazing hospitality. I wish I would have stayed longer but the price went up like crazy after the 1st night so I went elsewhere… If you didn’t know, Cartagena is crazy busy in January due to holiday celebrations all month. So book accordingly and make sure you do your research or you won’t sleep at night por una chimba rumba. 😎🎉
Jaime Garcia: Very comfortable facilities. Excellent location in the heart of the walled town. Quiet atmosphere and spectacular staff attention. I would return for sure
Mary P: I think we got the smallest room in the entire hotel. Our room in way smaller than expected from the website. It’s on the 4th floor and very near the lovely pool which is really nice. The excellent breakfast is included and is absolutely amazing. They will even deliver it to your room balcony - which is necessary as there is no place to set it down inside your room. We ran into a few other minor issues: the door to the unit when closed still bangs in the wind and makes a loud knocking sound. We fixed that by filling the ice bucket with water to make it heavy and pushed it against the door to keep it in place. There’s not enough outlets for your phones so we had to unplug the clocks. There is NO ROOM whatsoever for toiletries in the bathroom. Most of my bath items are in my travel bags on the floor. The 2 bath towels are pretty scratchy. There were no hand towels. However, I would still recommend this place because of the views, the nice staff, the incredibly excellent breakfast, and the beautiful pool, and the fact that most of the rooms are larger than this one. If you want a larger room be sure you know what you are getting. The website indicated a very large king room with a large bathroom. This is not that. If you don’t mind such a small room, then this is just perfect.
Daymara Escarra: Excellent hotel, very good price for everything it offers. Huge rooms, breakfast in the room or in the area of the hotel you want. It is very quiet and is in the center, 2 blocks from the Clock Tower. In addition, the workers are very friendly and always willing to help.
Alejandro Cortez: The attention of its staff, the wonderful place and its location, its pool terrace and view make this place an unbeatable option when arriving in Cartagena... soon we will return without a doubt.
Jasmine Douglas: Just left the hotel today. Stayed for 5 days. Staff, amazing. Breakfast, amazing. Loved that we could ask the staff for recommendations or directions and they took the time to help us out. We checked out at noon today and the staff was nice enough to store our luggage away safely because our ride wasn’t there for airport pickup yet. Would definitely stay again.
Carolinne Polonio: Excelente hotel, próximo de tudo. Ficamos no Loft 303 e super recomendo. Quarto perfeito, espaçoso, bonito, ótimo café da manhã , funcionários muito educados e gentis. O ponto é o terraço que possui uma vista linda, além de uma piscina e ambiente agradável. Voltarei com toda certeza!
Marianela Gerber: Spacious and comfortable roomsRooms: 4/5|Service: 4/5|Location: 4/5 …More
Steven Kern: Great boutique vibe for this hotel. Staff was very friendly and helpful. Definitely recommend.
Matthew Koch: Amazing boutique hotel in the Old City of Cartagena. From our arrival until check-out the staff were so friendly and helpful. Right away we were upgraded to a nicer room, which was honestly too big for two of us to fully take advantage of, but we really appreciated it. The entire property was very clean and we'll kept. The breakfast each morning was delicious and filling, with a range of options that you order the night before. The rooftop pool had a great view and you can't miss taking advantage of it. We were alsp lucky enough to watch the parade in front of the hotel. Special shout-out to the front desk staff for helping arrange laundry, volunteering to walk me to an ATM when I was having troubles finding one that was open, and arranging our long taxi ride to Tayrona National Park. If we make it back to Cartagena, we will 100% be staying here again.Rooms: Spacious, clean, and comfortableFood & drinks: Delicious breakfast each day with 5 or 6 different options that you order the night before. The time range that you could eat, either downstairs near the courtyard pool or in your room, was I believe 7-10am, so very accommodating.
Rosanna Rodriguez: Such an amazing experience. This boutique was absolutely perfect! It was close to everything such as entertainment, restaurants, souvenir shops, clubs, etc. The view was breathtaking, and dreamy. The rooms were clean and had all the amenities you need. I will definitely be coming back here again, I felt safe which was extremely important for me. The only downside was that the WiFi really wasn't the best, it kept going in and out. But, it made you enjoy the moment more since you weren't constantly occupied on your phone. I extremely recommend doing a boutique rather than a hotel, it made the experience more personal.
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7. Hotel Las Américas - Cartagena de Indias
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· 869 reviews
Cartagena de Indias, La Boquilla, Provincia de Cartagena, Bolívar, Colombia
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Diana Paola Naranjo Antolinez: . Alimentación y su servicio fue muy bueno. En recepción muy poco nos ayudaron con requerimientos, inquietudes.(Translated by Google
Sitios Interesantes: Very comfortable rooms. Well maintained facilities and trained and friendly staff.
Dorian Hernández: Good hotel in Cartagena to relax and share with the family... a wide beach area, several swimming pools and good-level restaurantsFood & drinks: Buenos restaurantes en el hotel que brindan gran variedad de comida
Carlos MARÍN: Ugly Betty's hotel when she went to Cartagena!
Miguel Rojas: Excellent placeRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More
Dairo Alberto Rojas Restrepo: good attention, food, facilities and beach. Highly recommended. The excellent attention
Yenny Jaimes: Excellent attention and service, beautiful view.
Carla Prado: We had a lovely time. Staff is amazing, food is excellent. With great activities for children. Highly recommend.
Carlos Rúa: Terrible service, they did not have information about the cost of the meals and they only allowed you to leave a credit card to charge you for everything you consumed, you could not pay for a plan or an all-inclusive. The elevator fails and they don't have a notice about it, it fell while my girlfriend and I were in it, we could have seriously injured ourselves or even died, they cared little or nothing about this.
EseTeLopez: Very nice facilities, very attentive staff, and their food is very good. That if bad for the juices hehe
Christina Araya: Excellent food, attention, and hotel, we did not want to leave
SERGIO JAVIER BLANCO PEREZ: The service of everyone who works at Hotel Las Americas is excellent!Food & drinks: Excelentes menús buffet y toda la comida en general.
Felipe Lancheros: The breakfast is of the lowest quality. There are no water dispensers in the hotel, they tell us what to buy plastic bottles of water, generating pollution
Brian Bobay: Multiple pools and jacuzzis. The rooftop pool/jacuzzi/bar is fabulous. Excellent service from all staff members and there are plenty of friendly staff available to assist. Breakfast buffet one of the best in Cartagena. Spacious. Comfortable beds with strong a/c. One of the best hotels in Colombia!Rooms: 5/5|Service: 5/5|Location: 4/5 …More
Clémence Fay: Worst 5* hotel ever they must have bought their stars it’s not possible otherwise.We dine there, first the food was atrocious, second their card machine didn’t work. We asked to put the bill on the room which was accepted by the staff.Then came the harassment. First a waitress runs after us to pay now with again a disfunctionning card machine. It was again accepted to put the bill on the room. Then a waiter calls us in our room (at 11pm) saying that we need to come downstairs to pay immediately. After that another waiter came knocking at our door with a card machine to pay for diner. (We consume for 100,000 pesos).When we told a manager about it, they offered a free taxi to our next hotel but in fact they offered the already free shuttle of the hotel and made us wait 30 min for it.When we finally had enough and told them that we will be leaving in our own terms, they offered the taxi.I don’t want to get into the slowness and poor service of everything from the check in to the check out. It’s seems obviousOnly positive thing : the pools
Juan Ignacio Gutiérrez H.: Excellent option to spend holidays with family and children. The rooms are very comfortable and the hotel has very good food and bar services. In addition, the beach is in front, which means that you can enjoy the sea and the pools just by crossing the beach.Rooms: Cómodas, con buen espacio en el baño y balcón con hamacaNearby activities: Cerca del aeropuerto y tomando un taxi en 15 min estas en la ciudad históricaSafety: El hotel es seguro, hay vigilancia en las entradas de playa al hotel.Walkability: Tiene andenes peatonales al lado de la vía y puedes caminar por la playa.Food & drinks: Los restaurantes y las comidas son muy variadas y deliciosas
Rene Francis Martinez: El señor Jairo jefe de seguridad siempre anda con mala actitud es un hotel pésimo que la verdad no lo recomiendo hay mejores en la zonaRooms: 1/5|Service: 1/5|Location: 1/5 …More
Lina Moreno: Excelente ubicación, instalaciones hermosas. Muy cerca al aeropuerto, con salida a la playa y deliciosas piscinasRooms: Muy organizadas! Muy buena decoraciónNearby activities: Frente a la playa, a 5 minutos del aeropuerto, hermosa vista. Con restaurante y Juan Valdez dentro del hotel.Safety: Muy buenaWalkability: Posibilidad de dar un paseo por la orilla de la playaFood & drinks: Muy bien logradas!
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8. Bastión Luxury Hotel - Centro
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· 539 reviews
Centro Histórico, Calle del Sargento Mayor No. 6 - 87 Calle Cartagena, Cartagena de Indias, Bolívar, Colombia
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erika samaniego: The rooms are beautiful. The pool looks so much bigger in the photos, in reality it was small and one family with kids can take all the space of it. However they have a lot of space to sit and sip some drinks at the rooftop. The staff was kind and helpful. We arrived very early and left late in the afternoon and were allowed to remain in the public areas of the hotel and they held our bags while we explored some more of the city.Rooms: Big and cozy, nice view from balcony and great showers.Nearby activities: So many good restaurants and bars within walking distance. Getsemani is about 15-20 mins away walking.
James Lammerding: Truly wonderful experience. Jorge was very welcoming and attentive to everything I needed during my stay. Front desk staff was very helpful.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Tim Cummings: Excellent hotel within easy walking/Uber distance to most sites/shopping/restaurants. Staff was great & most spoke some English which was helpful because of my limited Español.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
C Woods: Stayed here for 7 days. Rooms are big and comfy. Tile floors so bring your slippers. Bathrooms are nice size. Showers are great. They have nice products in the bathroom. They offer a nicebuffet breakfast in the restaurant but you can also get made to order breakfast. Lobby is nice to kick it and chill but depending on when you go, you might become a buffet for mosquitoes. There is a room next to the outdoor lobby area and it's comfy and a great place to hang out. The rooftop pool is amazing and the views from up there are phenomenal. Pool area is the perfect place to hang out and drink. Internet connection could be spotty at times but wasn't too bad. Front desk was very attentive to any of our needs. Staff was extremely accommodating. Nice hotel to stay at inside the Walled City.
Anna Kozlova: Parfait Hôtel, véritable 5 étoiles avec un service au top, le personnel super aimable, à l’écoute et très attentifs. Petit déjeuner super bien avec les serveurs de resto qui retiennent vos préférences et sont très aimable. Petite dédicace à Jorge de la piscine qui était super gentil avec nous. Localisation parfaite aussi
Erica Chew: We spent 5 spectacular days there. The pool was great and the sunset views were stunning. Jorge gave great recommendations of things to do in town. Jordan helped find us reservations and hooked us up with a great walking tour with a local, Aura. Highly recommended. Only thing that I didn't like is they wouldn't heat up my leftovers. I had it in the fridge and was so excited to eat it the next morning but couldn't.Walkability: Great location. Everything in the old town was about 15 min walk max.
Craig R: Great location with full breakfast included. A full spa. A short walk to most parts of the city. Rooftop pool/bar with amazing service (Janner/Jorge are the best!). A quiet oasis away from the busy city below, with its own unobstructed sunset views.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet, Great value …More
ANJLI SHAH: My husband and I stayed at Bastion for 4 nights. It is definitely not a “luxury” hotel for following reasons- as soon as we were allocated a room we realised the air conditioning unit was not working. The workmen did come and sort this out.We then realised our sink was getting clogged up and the water was not draining. This caused a sewage smell in the bathroom. We did let the manager know about this and he assured us it would be dealt with whilst we were sight seeing. Nothing seemed to be sorted. After 2 nights of sleeping in this room and finally making a fuss at reception they did change our room as they said the sink problem could not be sorted. However the second room we were allocated had a broken toilet roll holder, broken tiles on the bathroom floor, the shower wasn't draining quick enough hence was overflowing, the room telephone wasn't working. We did complain to the manager but he didn't seem to be too bothered. The room was definitely not fit to be allocated to a guest.- Breakfast was mediocre for a 'luxury' hotel! There were insects (fruit flies) all over the fresh fruit and the staff didn't seem to be bothered by it.The hotel is in a good location, slightly away from all the hustle and bustle but yet close enough. However I would recommend other hotels in the vicinity which are probably cheaper but have better service and rooms.
Maria Hernandez: 10/10 I would definitely come back and enjoy it again. From the decor to the service every details is thought to make it specialFood & drinks: The ceviche is amazing
Laura Patricia Támara Muñoz: Excellent service and attention. We marriedIn the Santo Toribio church, and arrive walking to the church. Very convenient they decorated the room on the wedding night and they were very special
René Francisco Torres Jugo: The hotel is excellent to spend a few days and get to know Cartagena from the walled city. It is very well located. The hotel is not ostentatious luxury, very nice to relax in a quiet environment. The staff is very polite and oriented to make things easier. The truth is that it is a characteristic of Cartagena, everyone is very helpful and cheerful.Rooms: Elegantes y amplias, con vista hacia el patio interior muy bonito.Nearby activities: Muy céntrico, se sale a la calle y ya estás en un lugar histórico, solo hay que caminar para disfrutar de la ciudad.Food & drinks: El restaurante del hotel es supremo, la comida es exquisita, una noche me acerque a la barra del restaurante y me puse a hablar con uno de los cocineros, me sirvió un trago y conversamos, después de un rato me dice que el es el chef, yo que soy despistado me entero que mi nuevo amigo es uno de los hermanos Rausch dueños del restaurante y famosos en Gourmet Chanel.
Mo Gourrier: We had a great room next to the courtyard! The pool upstairs was wonderful with a bar and plenty of seating. The gentleman serving us by the pool was very friendly as well! The food and drinks were amazing.
9. Bantu Hotel - San Diego
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· 278 reviews
Calle de la Tablada 7-62, San Diego 10.426207262104528, -75.54770402021451, Cartagena de Indias, Bolívar, Colombia
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rich w: The staff were very friendly and helpful and a few spoke English. We liked the authenticity of the hotel and the location. What we didn't like was no hot water to shower most days and nights. Our bathroom had no roof above the tub that didn't hold water and was open to the outside elements. So when it rained it rained where the tub was also the humidity never let anything dry. The breakfast selections weren't great, you could pick pre-made items or fresh made eggs or omelets. We never ate dinner here since we weren't impressed with the breakfast. We tried the bar one night and took 30 to 40 minutes to make the worst mojitos I've ever had. I think this place could be better with improved maintenance and upgrades. There was also a lack of consistency of items in each room. There were other hotels close to this one that were well maintained and if I return I would try one of these.Walkability: Food and shopping are easy to walk to.
Daniel Ramos: Can’t say enough good things about Bantu. Great service. Rooms are unique. Friendly and welcoming staff. Great location. Clean. Two pools. Definitely coming back and bringing friends to experience.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
ARTURO G. BARROSO MERINO: . EN LA RECEPCION No escuchan las necesidades de sus clientes, son cortantes. El desayuno incluido es bueno. Las albercas pequeñas pero limpias. Tiene baños en todos lados lo cual es practico. El baño de mi habitacion no tiene puerta ni cancel y se hace un tremendo majadero cuando te bañas. Pueden mejorar mucho la recepción con capacitación y una o dos cabezas que rueden. Lo tendría como tercera opción a mi regreso o espero a que capaciten en recepción(Translated by Google
Denisse D: Stayed here this past Memorial Weekend- 4 nights. I loved this cute, quaint, boutique hotel. Good location in the walled city. Walking distance to everything. Our room had one bed on the 1st fl and other bed upstairs. Cute set upBreakfast was great every morning variety and made eggs as you like. Small pool rooftop and other on 1st fl. I would definitely stay here again
Tirititrantran Fran: A super cozy hotel, with spectacular service and a magnificent location.
dolores castillo: The attention of the staff is very good, the breakfast is great, I thank Brenda for the attention to the present for my birthday, she surprised me with a delicious cake, it is a very good recommended hotel
Gianni Scarpetta: Excellent location in the middle of the walled city
Luis: Nearby activities: Great location: inside the wall city and close to all key touristic spots of the old cotyRooms: 4/5|Service: 4/5|Location: 5/5Hotel highlights Quiet …More
Andy Melchiori: Hotel in the middle of the walled city. very well located
Eva Soriano Miguel: It is a beautiful hotel located in the beautiful historical center of the city but it is NOT a 5-star hotel with the services of its range.Rooms: Nuestra habitación no tenía ventana, daba al patio interior por donde pasaban los demás huéspedes pero no se podía ni retirar la cortina opaca ni abrir las rejillas de la ventana para que entrara aunque fuera un mínimo de luz natural.
Carol Palmer: Beautiful hotel in a great location in Cartagena, with a pool in the courtyard and another on the rooftop. Staff was very friendly and always helpful.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Erwin Reinert: Hotelanlage direkt im Zentrum.Sicherheit wird groß geschrieben. Empfangsdame Brenda und Service Germann machen mit ihrem Team einen hervorragenden Job, sind immer freundlich und lesen jeden Wunsch von den Augen ab. Sehr professionell. Wegen großer Anzahl Mitarbeiter verläuft der Dienstbetrieb sehr ruhig ab, ohne Druck bei den Angestellten zu erzeugen. Für den Gast sehr entspannend.Rooms: Sehr schöne Innenausstattung. Sehr sauber. Weitläufige Aufteilung.Nearby activities: Direkt im Zentrum der Altstadt.Empfehlungen der Angestellten im Bezug auf Restaurants in der Nähe sehr hilfreich. Tolles Ambiente der Innenstadt.Safety: Fühlte mich im Hotel und im Zentrum sehr sicher. Große beruhigende Polizeipräsenz. Auf eigenes Verhalten achten.Walkability: Direkt im Zentrum.Food & drinks: Hotel hat für die Gäste kein offizielles Restaurant, stellt aber Kaffee und Kaltgetränke kostenlos zur Verfügung. Gegen Bezahlung können jegliche Art von Alkohol und alkoholfreien Getränken im wunderschönen Atrium genossen werden. Frühstücksbuffet einfach wunderbar. Service ausgezeichnet. Tolles Angebot an frischen Früchten.In den empfohlenen Restaurants haben wir preiswert die ausgezeichnete kolumb. Küche genossen. Habe selten im Urlaub so gut gespeist. Tolles Weinangebot aus Südamerika.Noteworthy details: Sehr saubere Pools in der Hotelanlage.
Marilia Vecchi: Estamos há dez dias no Hotel Bantu em Cartagena, nossa experiência está sendo maravilhosa, as instalações, equipamentos, comida e bebida sempre positivas, mas o diferencial deste Hotel está no seu Staff, pessoas incríveis, profissionais que primam na “ arte do receber”. Queremos parabenizar o Hotel, na pessoa de sua Gerente Arleth ,pela bela administração dessa equipe de seres humanos especiais que nos recebem com excelência .
Meta Travel Cartagena: spectacular placeRooms: 5/5|Service: 5/5|Location: 5/5 …More
Nigel Chapman: A luxury hotel with excellent customer service. Little expensive but worth it...
Jen Howard: Wonderful and caring staff. Beautiful oasis of a property. As we are English speakers, the front desk assisted with obtaining reputable taxis. Kids loved the swing from the large mango tree in the courtyard. Relaxing and fun rooftop pool and lounge area. Walkable throughout the old town and to Getsamani neighbourhood. Wi-Fi throughout the site. Hot water and reliable power with good in-room air conditioning. Safe and comfortable for children. Breakfast was amazing: fruit, freshly squeezed juice, toast, made to order eggs, yogurt and muesli, pastries, coffee, tea. Excellent choice for a 4 night stay in Cartagena!
Jon Rusciano: Nice but not quiet enough.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Romantic …More
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10. Decameron Cartagena - Bocagrande
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· 6138 reviews
Cra. 1a #10-10, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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Nadyiry Narvaez: Buena atención y amabilidad lo único es no tener playaRooms: 5/5|Service: 5/5|Location: 3/5Hotel highlights Quiet, Kid-friendly …More
Viviana Pedraza: Me encantaba este hotel .fue en familia la semana pasada lamentablemente 😞 las instalaciones muy descuidadas ..el área de la piscina fatal . Faltan sombrillas espacios para poder estar cómodamente sin que el sol nos queme ... No piensan en los niños ..el menu a bajado muchísimo...la habitación nos la entregaron casi 6 de la tarde rescató la atención del personal siempre dispuesta ..espero puedan mejorar
Ricardo Cortes Parra: Buen servicio del personal. Deja mucho que desear el mantenimiento del hotel. Su ubicación por mejoras de playa no es la mejor. Ojalá terminen pronto las obras.Rooms: Buenas pero el mantenimiento del edificio falla bastante.Walkability: Toca buscar playa pues no hay al frente del hotelFood & drinks: Buen servicio de restaurante y de bar
Carolina Ascanio: Excelente atención y servicio!!!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet, Great value …More
Jessica Rendón: Es un lugar muy grande y muy bonito, es aseado el personal es encantador, todos son amables y sonrientes, la comida y las bebidas son una delicia una gran variedad de alimentos en el buffet, la playa es limpia y privada, obiviamente hospedarse en este lugar es costoso, pero teniendo el suficiente dinero es una excelente opción y un excelente lugar.
John Edison Romero Diaz: Todo a bajado de calidadRooms: La verdad muy regularesNoteworthy details: Las actividades ya no son las mismas
Erica Rojas Castellanos: El Decameron Cartagena de Bocagrande es el peor Decameron del mundo. Es una torre fea sin playa. Con una piscina muy pequeña con sólo un restaurante y en ningún sitio de publicidad lo advierte que no habrá playa durante 3 años, sólo hasta que se hace el pago. Por favor eviten malos ratos, amarguras innecesarias o visiten otros hoteles y otros Decameron pero este de BOCAGRANDE definitivamente no.
Ángela Villareal Freire: The view is to a wall. It didn't say anything like that when we made the reservation. You ask people about the activities and many don't know, they don't advise well, the snacks are not very good. The buffet food is excellent. The San Pedro restaurant is fatal and there is no air conditioning. They also did not tell us that the idea to Baru was so sought after and we were left without knowing.
Alexander Jaramillo Dávila: Food & drinks: Muy ricos alimentosRooms: 4/5|Service: 5/5|Location: 3/5Hotel highlights Great view …More
Lina Mercado: The air conditioning was not in the best state. Excellent view and service but we had a bit of heat at night
GIOVANNI CROW: Food & drinks: QUE BUENO Y A LIBRE ESCOGENCIA EN BUFETE LOS DOS PRIMEROS PLATOS (DESAYUNO Y ALMUERZO)Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet …More
David Pomar: Excellent, good food and modest excellent drinks, I would add a little traditional food from the region
Luis Gonzalez: very good plansRooms: 5/5|Service: 5/5|Location: 5/5 …More
Angel Ballesteros: Food and services excellent the rooms are a bit disappointing.
Ale: I was in this hotel a few years ago and I was delighted, I wanted to take my family and sadly it is not as beautiful as before, it lacks a lot of maintenance, from the facade, rooms, furniture, bathrooms... they lack maintenance, I don't see it anymore like a luxury hotel. The only thing that stands out is the friendliness of the staff and that there is food and drinks all day.
11. Estelar Cartagena de Indias Hotel y Centro de Convenciones - Bocagrande
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· 3198 reviews
Cra. 1 #11-116, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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12. Almirante Cartagena Hotel - Bocagrande
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· 3860 reviews
Bocagrande, Avenida San Martín, Calle 6 Esquina, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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13. Hotel Caribe By Faranda Grand - El Laguito
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· 4501 reviews
Cra. 1 ## 2-87, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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14. Casa Lola Luxury Collection - Getsemaní
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· 346 reviews
Calle del Guerrero 29-108, Provincia de Cartagena, Bolívar, Colombia
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15. Hotel Dann Cartagena - El Laguito
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· 1672 reviews
Avenida Las Velas No 1-60, Cartagena de Indias, Bolívar, Colombia
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16. Getsemani Cartagena Luxury Hotel - Getsemaní
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· 199 reviews
Avenida del pedregal # 29 – 291, Provincia de Cartagena, Bolívar, Colombia
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17. GHL Relax Corales de Indias Hotel - Crespo
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· 4939 reviews
Cra. 1 #No. 62-198, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia
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18. Holiday Inn Express Cartagena Bocagrande - Bocagrande
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· 2612 reviews
Avenida San Martin Cra 2, N° 9-54, Cartagena de Indias, Bolívar, Colombia
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19. Hotel Quadrifolio - Centro
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· 77 reviews
Calle del Cuartel (Cra. 5) No. 36-118, Provincia de Cartagena, Bolívar, Colombia
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20. Selina Cartagena & Coworking Space - Getsemaní
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· 1185 reviews
Calle Larga (25) #8B-148, Provincia de Cartagena, Bolívar, Colombia
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