Best Modular Houses Cartagena Near Me

Nancy Howard: Pedestrian and vehicle access is extremely tortuous, pedestrians' feet twist and there is a high possibility of falling and breaking their legs.

Dilson Chiquillo: Una experiencia muy buena

Ana Arteaga: Excelente

Miguel Ramirez Vásquez: Good attention and good prices. Lack of parking

Marco Barrios: Very expensive in relation to what they offer

Elvi Thio: This place cannot be more than a 2-star resort.We were a group of 10 girls with 5 separate bookings. It was a logistical nightmare (among many other things) and we met other guests during our stay who experienced similar issues / arguments with front desk.The property is immersed in nature, which is nice, but the amenities are not well maintained and the customer service is absolute TRASH. Initially chalked it up to language barrier, but oh man their defensive attitude, lack of training, and clear indifference towards helping out guests is shocking especially for a 5-star resort costing much more than average hotels in Colombia.1. They told us when we arrived that our 2-bedroom bungalow that we booked 3 months ago was under construction. No prior communication of this.2. They messed up the room assignments and switched two girls’ rooms - did not properly check passport names against their hotel booking system to know who booked what. Many girls arrived at a room they did not book. Then they blamed us for it lol.3. The spa is under construction so it wasn’t fully opened. The resort had many parts (paths + building new bungalows) under construction. A few of us woke up to construction noises.4. There is NO YOGA instructor on site (for more than a year already!). They said people bring their own instructors onto the resort? Didn’t bother trying to help us with contacts or figuring out how to find an instructor.5. The 2nd mini island was closed off on Saturday we were there for a private event. They didn’t tell us at check in. We planned our day around it and they only told us when we arrived at the lobby that we couldn’t go that day.6. One night while we were on the clubhouse rooftop they turned off the elevators and just told us it was broken.7. Things would just stop working. Our room’s phone and internet turned off for two nights, we had to go to front desk to ask them to fix it since we couldn’t call them. Also hot water doesn’t always work.8. Beware of the bungalows more inland. They get no air, no breeze. The stairs for these have no lights so it’s hard to go up and down.9. Bicycle wheels are deflated. We were a group of 10 girls with 5 rooms and a few of us had bikes with deflated tires making it hard to ride them.10. Massages AVOID KENNY AND AMALIA. Across ~10 massages our group got, no one enjoyed massages from these two. They just rub you and missed the neck and important parts of the body.11. Golf carts take forever to arrive. The property is big so you can call the lobby requesting a golf cart to take you to places, but it takes on average 20 minutes to arrive…12. They messed up billing… a lot. We each spent a lot of time at front desk double checking what we were charged. Lots of charges were on our bill, like 8 different spa services. When we made the booking at the spa, we gave each person’s room numbers, as we did when we signed checks at the restaurants, so not sure what caused the mixups still.13. They kept confirming with us the transportation bookings, then when we check later the booking would not be in their system?? Happened multiple times.14. Food sucks except the breakfast buffet. Ceviche wasn’t very fresh nor tasty. The one only restaurant for dinner sucks but you don’t have any other options. Best you can get is the beef burger or the curried quinoa.15. Service is SLOW. Expect to wait a long time for food. Order even before you get hungry because you will be by the time the food comes out.The nice things:1. Breakfast buffet is delicious, fresh and a great view while on this terrace space above water2. They provide insect repellant3. Free kayaking and paddle boarding equipmentThis resort needs to close for 3 months, train all the staff, finish construction, update the pool and public areas a bit, and then start fresh.FYI car transportation one way was ~330k Colombian pesos for an economy car and ~605k pesos for a van fitting up to 6pax. For a boat transfer, it was about $65 USD per person one way.For $450+ a night, it’s sooooo not worth it. Hard pass.