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1. Hilton Cartagena - El Laguito
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5
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Address: Avenida Almirante Brion, Cartagena, Bolívar, Colombia
Telephone: +57 5 6948000
Business type: Hotel
Diana Catalina Gonzalez Gil: Un hotel muy agradable para su estadía, todo el personal es muy amable y siempre todas sus áreas están impecables. Recomendado al 100% y repetiría todas las veces necesarias… graciasRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
luis Carrasco: Jonathan and Juan at front desk make us felt welcome our vacations were great and already planning visit the hotel again.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value …More
LITOARCHIVO S.A.S: Rooms: Excelente vistaRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More
Wilson Gonzalez Padilla: ExelenteRooms: 4/5|Service: 4/5|Location: 4/5 …More
Walter Oviedo: Hotel tradicional en Cartagena excelente playas, muy tranquiloRooms: 5/5|Service: 5/5|Location: 5/5 …More
carlos alvarez: Gran hotel, de lujo, salones grandes y limpios, buena atención, lugar fresco , la cena muy rica tipo bufett.Rooms: 4/5|Service: 4/5|Location: 4/5Hotel highlights Quiet …More
Jorge Carrillo: Without words...Rest in the Heroic!!!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
Maribel Soto: Rooms: Excelente servicio en limpiezaRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
R H: Visiting Cartagena for a few days, I got a room for a couple of days. Nice hotel with easy beach access. Service is very good. Stay in Executive 👑 size room on 8th floor. I would recommend this hotel. Cost is. $249.00 nightly or 120 points.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Alexander Pinzon: DANGEROUS... UNRESPONSIBLE... I stayed in this hotel in May, my mother suffered an accident around the pool and this hotel does not have trained personnel, nor do they have any protocol for these cases. My mom fell silent and lost consciousness for a few minutes and the lifeguard who was nearby brought me a cream to spread. The lack of knowledge in an accident like this is noticeable, an ambulance was never called to immobilize her, I had to pick her up after she fell and take her to the hospital in a taxi. The result of the fall was 3 fractured ribs and a vertebra. So far I have not heard anything from the hotel or from the hotel insurance company. If you are looking for a safe site with a greater sense of responsibility. do not stay at the hilton in cartagena.
Jorge Maestre: excellentRooms: 4/5|Service: 4/5|Location: 4/5 …More
Uwe Tropf: Alles ausgezeichnet. Eines der wenigen Hotels hier mit direktem Strandzugang und grosser Poollandschaft. Liegen waren immer vorhanden.Upgrade auf Meerblick als Statusmitglied habe ich bekommem.Die Zimmer sind sauber, modern eingerichtet, auch gut zum Arbeiten ausgestattet.Frühstück sehr reichhaltig, gerade bei den lokalen Gerichten kann man fast jeden Tag was neues ausprobieren. Station für Omelett und frische Säfte.Executive Lounge von 12-20 Uhr geöffnet mit kleinen Snacks, Obst, Limonaden und Kaffeemaschine und durchgehend mit 2 freundlichen Mitarbeitern besetzt. 18-20 Uhr gibt es kleine warme Gerichte, Vorspeisen, Nachspeisen, Bier,Rotwein und Weisswein. Es war bis auf das Wochende nicht überlaufen und hat eine sehr schöne Aussicht.Zu Fuss kann man mehrere Restaurants und Bars erreichen und durch Bocagrande bummeln, Ich habe mich auch abends sicher gefühlt.
Cristian Andres Peña Avila: Very quiet, good attention from the staff.
Francisco Bejarano Rodriguez: Excellent service, adequate facilitiesRooms: 5/5|Service: 5/5 …More
GABRIEL MUNDARAIN: Rooms: De lujoRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
2. Melia Cartagena Karmairi Adults Only - Cartagena de Indias
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Address: Km 3 Via Manzanillo Del Mar, Provincia de Cartagena, Bolívar, Colombia
Telephone: +57 5 6945353
Business type: Hotel
John Barros: Well, unfortunately the place is what the reviews paint it to be. The facilities are a bit forgotten and the service is not the best. However, the rooms are very nice and comfortable. I believe that this hotel, with all its defects, fills a need and I even consider that I would repeat it. It is ideal for a weekend getaway where you will have a pool and beach. The price is very cheap so you could say it's worth it. Keep in mind that the beach is not attached to the hotel and you have to leave it, but it is a very short walk.
Alejandra Méndez: Luxurious hotel, it has a Spa, Gym, beach club, two restaurants, a bus that takes you to the center of Cartagena and returns to the hotel in the afternoonGood service and comfortable roomsA very pleasant and restful stay
Juan Vilchez Fernandez: A luxurious hotel on the sea, with all services included and careful attention to every detail. Its restaurant has a gastronomic variety and unparalleled quality in the area, with a successful culinary choice for all tastes. Although it is somewhat removed from the center, it has its own bus service that brings you to the area in no time. Its pool is incredible and its beach even more. They have their own access and beach bar. We enjoyed our stay like children, we will repeat for sure!
Jose Alfredo Palomino Vasquez: Excellent place, very good service and added value. The work of its manager Diego Manrique is remarkable. The facilities are of the expected level.
Estefania Buitrago: It is a perfect place to rest. Relatively far from the city, it becomes a space to disconnect from the noise and bustle, with the possibility of escaping to the city at any time. Its spa and common areas are pleasant and its service staff makes the experience comfortable in its entirety. The fact that it is only for adults creates an atmosphere of independence and tranquility that fits perfectly with a walk with your partner or something quiet with friends. The hotel on the beach is very rich, excellent food at a good price for Cartagena. I would totally repeat the walk in this place.
Javier Sierra: I recently had the pleasure of staying at a hotel in Melia to celebrate Father's Day, and I cannot speak highly enough of my experience. When I arrived, I was greeted with exceptional service and made to feel like a valued guest; I was welcome with a delicious cocktail for my wife and me.First and foremost, the location of the hotel was stunning. It was outside Cartagena's historic district, so the experience was calm and relaxed, free of city noise.The hotel itself was a true oasis. The moment I stepped through the doors, I was greeted by a breathtaking lobby adorned with elegant decor and a warm, welcoming ambience. The attention to detail was evident throughout the entire property, from the beautifully landscaped courtyard. The beach offers panoramic views of the city and the Caribbean Sea.The staff at the hotel went above and beyond to ensure that my stay was exceptional.My room was a haven of comfort and luxury. It was tastefully decorated, impeccably clean, and equipped with every amenity.The hotel's breakfast options were equally impressive. I enjoyed indulging in exquisite dishes at their on-site restaurant, where the talented chefs expertly combined local flavours with local cuisine.To top it all off, the hotel had a range of fantastic amenities, including a well-equipped and rejuvenating spa and a tremendous adult pool. I took full advantage of these facilities and left feeling refreshed and revitalized.In conclusion, my stay at this hotel in Cartagena was nothing short of exceptional. Every aspect exceeded my expectations, from the beautiful location to the impeccable service and luxurious accommodations. I wholeheartedly recommend this hotel to anyone seeking an unforgettable experience in Cartagena.
Les Globelulus: Très bel hôtel, le personnel est au petit soin, et adorable. L'établissement est bien tenu. Nous recommandons 👍
Verónica Franco: The facilities are nice but the experience was very disappointing. We contracted an all-inclusive service and it had exceptions for all services, it is not a true all inclusive. The attention of the staff was not compromised, they were trying to circumvent the agreement made at the time of booking. For this reason, we did not manage to stay the desired time. I would like you to take this experience into account, so that the same does not happen to other guests.
Francisco Medina: The hotel seems neglected the common areas do not seem maintained. The beach club is small. For their part, the attention of some of the staff is not friendly and they seem rude. The air conditioning in the rooms is poor, as is the air conditioning in the common areas. It is not quiet and everywhere there is noiseRooms: El aire acondicionado es poco potente
Claudia Urbina: A place with excellent care and cleanliness. Mr. Richard, at reception is the best,... His human quality is unmatched. Although in general all the staff are very friendly and helpful.It is a warm, quiet hotel, and I love the music that accompanies the tours of the place all the time. The beach is very close and it's great, without so many vendors. Highly recommended, their food is spectacular 😋 the spaces are comfortable. Without a doubt, I will return.
OCTAVIO PATERNINA: Good quiet place to rest, transport facilities to go to the city of Cartagena
Virginia Amaya: Spectacular place, excellent attention from all employees. You feel in another world.Rooms: Camas super cómodas y habitaciones de lujo, con todos los implementos de aseo.Food & drinks: Deliciosas comidas y cócteles espectaculares. Sobre todo en el plan todo incluido
Alejandra Castilla: It is perfect!!!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Quiet, Kid-friendly …More
Yolima Sanchez: The all-inclusive plan is not really all-inclusive, in the reservation they do not indicate details that when you arrive at the hotel you find and damage the experience. On the page it says that it has 4 restaurants, there is really only one and the one at the beach club has an additional cost.The attention of the staff is very good.
Richard Poveda Grafologo: Excellent very complete breakfast. It included salami, Spanish chorizo, fruits, drinks, typical dishes, and very good attention. Recommended
Anna V: A nonsense. It's nice but the service is a disaster, not 5 stars at all, I didn't expect this from a Melia hotel. They also play music at full volume at night until late hours and in the morning you have an excavator doing construction from 7am
juan romero: The hotel is nice, the beach is 1 minute away, and it is super safe, but:- The service is appalling. They seem to be doing you a favor when you talk to them.- The wifi only works well in the lobby.- Music all night at full volume, and in the morning from 7, you have some works behind all rooms that make a lot of noise.It's a shame that Meliá has a hotel like this. There are much better and cheaper options in the center of Cartagena.Safety: Bastante seguro
Isabel Uribe: Quiet place for adults, different environments
3. Movich Cartagena De Indias - Centro
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4.9
930 reviews
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Address: Centro Histórico, Calle de Vélez Danies No. 4 – 39 Cartagena Hotel, Colombia
Telephone: +57 5 6642995
Business type: Hotel
Jorge Barreras: Great place for drinks after sunsetService: 5/5|Location: 5/5 …More
Sergio Buitrago: The restaurant is very cute. The food is super. Congratulations to Chef Mantilla
Sanj Sukerkar: Amazing roof top, by far the best in Cartagena. Well laid out, not as claustrophobic as others! Get the club sandwich and shrimp cocktail entree. We did a round of mojitos!The views remind me of a roof top in Panama over looking the older buildings and churches.Great views to enjoy and wow sunsets!!
Jose Alfredo Palomino Vasquez: Excellent place to watch the sunset. The service is good, although it can be better. There is a live DJ on some days. It is located in the historic center.
Paul Johnson: The Movich rooftop might be one of the best views in the old city of Cartagena and probably worth a visit particularly for a sunsetHowever be prepared to pay the highest prices in the city for cocktails and they are not very good. Just a shot of vodka or rum will cost 80,000 pesos (~$19 US dollars), which is close to 2x other high end restaurants in the old city.Despite the fabulous view we were shocked by the prices of the cocktails, which spoiled our visit.
Geneviève Bolduc: The Hotel is beautiful, the rooms are perfect. The service at the front desk was impecable.They are also known for their rooftop, which has an amazing view of the city. But …. 2 very anoying points:1. the music was terrible, loud american pop music. We asked to change the music and they were clueless…. Saying it was the hotel radio. The music is so important for the ambiance, the full city is about salsa and good vibe, I can’t believe they don’t have better music than that to create a vibe.2. The service! We ordered 2 Dry Martini from the menu. The waiter said they can’t do them, they are out of gin. We asked then to replace by vodka. It got extremely complicated. And at the end, they charged double the price, saying they had to charge a shot of vodka (?) to replace the gin in the martini.. we argued, but the manager was rude and not client friendly. A big zero for the service.Unfortunately, although the view is amazing, go for some pictures and get your drinks somewhere else nicer !
Dorka Biró: I can only review the roof top bar as we didn’t stay in the hotel, but watched the sunset and ordered some food and drinks. Absolutely recommended, great service, fair prices, tasty food and beautiful view!Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Great value …More
Sp Arango: The best view in the cityService: 5/5|Location: 5/5 …More
HAROLD RANSOM: This place was recommended by our driver and it was spot on. Nice location, with beautiful views. We could see other rooftop bars and it had a view of the Plaza where a public concert was taking place. Food was good, margaritas were better than the mojitos.Food & drinks: Food and drinks were excellent.
Mario Porras: Excellent location to watch the sunsets on the terrace. I recommend it.
Cristian Amenabar: Very comfortable, quiet room to rest and very complete and delicious breakfast
Fadia Hammoud: Melhor vista do roof top para ver o pôr do sol
Ernesto Quijano: Ambiente excelente, vista impresionante, recomendado!
Boris Martinez Marrugo: Excelente servicio y una vista espectacular. Recomendado 100^
4. Hyatt Regency Cartagena - Bocagrande
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4.9
3034 reviews
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Address: Cra. 1 ##12-118, Cartagena, Provincia de Cartagena, Bolívar, Colombia
Telephone: +57 5 6941234
Business type: Hotel
Jason Labadie: Beautiful hotel. Friendly staff.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Christopher Barth: Great hotel and scenery in Boca Grande district. 12th floor outdoor pool and lounge had good food as well.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet, Great value …More
Kimberly Guerin: We stayed at the Hyatt Cartagena for a family vacation. Isabel checked us in and was super accommodating. Her customer experience skills are superb.We arrived a couple of hours before checking, she graciously provided a hospitality room for us to change our clothes. While we were out exploring the city, she had our luggage conveniently transported to our room and emailed me. I appreciate the level of service she provided!Rooms: We booked a suite and it was just what we needed; 2 rooms 1 master and 2nd room with 2 twin size beds. Balcony overlooking the water. The pullout couch was super convenient for our family of 5 and the room was spacious.Safety: One of the reasons we decided to stay at the Hyatt was for safety purposes. We have stayed at the Hyatt in other countries and felt extremely safe.I like the idea of having to take 2 sets of hotels to get tothe room. This provides a layer of security bc you gave to go to the main lobby to access the room elevator.Walkability: The hotel is conveniently located in Boca Grande, next to a mall with many shops and in front of a grocery store. It's a couple of mins away via Uber to the Walled City.Food & drinks: We had room service, the food was good and priced reasonably. The drinks by the pool were amazing. We ordered mojitos and they were great!
Emilce Lopez: Everything perfect, very good and very beautiful.
claudia prieto: The hotel is new. Luxury, spectacular, spacious rooms with an incredible view, intelligent climate inside the rooms that ensure a restful sleep, the food is delicious buffet and à la carte, there are several restaurants and a pool area for adults and families. Spectacular pool environment with dj that enlivens everything. The hotel is very large, very safe, the attention of all the staff is first class, luxury at all costs. I loved it, I will surely return to the hyatt chain. Highly recommended.
JOSE MACIAS: Excellent serviceRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
João Carlos Calil: Tudo excelente! Desde o café da manhã aos quartos e atendimento,!!
Jay Peralta: I had such an amazing stay at this Hyatt for a 6 day trip to Cartagena. The views are gorgeous, though it is such a shame the beach is being completely rebuilt so during our stay we just saw construction every day by the water. The service was exceptional and the restaurants were all great. All of the pools have a great view and are never too busy.
Yanis Tarifa: Here you find healthy eating and gourmet dishes. It has several restaurants open to the public, amacagua and kokaú. Recommended to visit if you are in Cartagena
Quincy Williams: Positief verrast door ons verblijf in dit hotel. Elke ochtend en avond bij het ontbijt en diner uitstekend geholpen en bediend Jhon Alberth en Darwin. Ze waren altijd vrolijk, spraakzaam en oprecht geïnteresseerd in jou dagbesteding als hotelgast. Mooi hotel altijd netjes en zeer fijne medewerkers. Echt een aanrader!Rooms: Top goed verzorgd en prachtig uitzicht.Nearby activities: Dit hotel is heel centraal gelegen. Het zit echt letterlijk naast een Mall aan en ook centraal voor eigenlijk alle bezienswaardigheden in Colombia.Safety: Top, 24/7 beveiliging bij dit hotelhoewel dit totaal niet nodig is in CartagenaFood & drinks: Echt geweldig. Altijd goed op smaak en keurig bediend.
Alejandrina Peralta Cambumba: Excellent place, attentive staff, helpfulRooms: hermosa vista, limpia, comoda
Henry Rugeles: Just amazing! Expensive, though! However, the beach across the street is closed under construction.Rooms: Feel and decor of a mid-town Manhattan high-end apartment. Hi tech. Full of modern amenities.Nearby activities: Next to a mall, but very not much else within walking distance.Safety: Super safe. Front desk @ 11th. Floor. Switch to guarded different bank of elevators to access rooms. Need room key to go just to your floor.Food & drinks: Breakfast is amazing. Excellent d'oeuvres and coffee in the conference rooms area.
Hugo G. Guzmán: The best.Rooms: Spacious and well-lit. Very comfortable bed.Nearby activities: Many nearby restaurants, shopping stores and malls.Safety: Well monitored at all times. Staff by elevators in both the lobby and the main entrances.
Luis H Alvarez: Excellent view, very well located.I felt very well.
Maria Helena Benedetti: I had the experience of having a delicious afternoon, with a buffet included. Exquisite all delicious time. The stay was to relax. I recommend the hotel, in an excellent area located.Food & drinks: Excelente! Tiene variedades exquisitas en alimentos menu internacional. Delicioso!
5. Sofitel Legend Santa Clara Cartagena - San Diego
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4.9
2182 reviews
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Address: Calle Del Torno 39-29, Cartagena, Bolívar, Colombia
Telephone: +57 5 6504700
Business type: Hotel
Sebastian Leon: Exceptional service, location, pool, spa, food, drinks, and energy. Best of all is the kindness, generosity, professionalism, warmth, and tirelessness of the *entire* staff.There are service charges that are a critical ingredient in making this experience possible, but please be as generous with gratuities as you can. The team that works at Sofitel Santa Clara is presidential. 3000% on point.And there are friendly ghosts. Not everyone can experience them but they’re there and it’s a good thing.Noteworthy details: Magical and positively haunted hotel.
jhair ediecer: Live your legendary experience and witness our good serviceRooms: Nuestra habitación tenía una decoración especial muy personalizada de lujo por nuestro aniversario son muy detallista al momento de la limpieza además nos agrado mucho la utilización de amenites biodegradablesFood & drinks: Desde nuestra llegada todo fue muy especial nuestra cena fue en el restaurante el jardín sitio mágico el servicio fue de lujo ronal y Leonardo fueron muy amables y nos explicaron muy bien los platos además sus recomendaciones fueron excelentes las bebidas y su presentación fueron espectaculares
Primedest Video y Fotografía Comercial: Spectacular service and attention from Alexis at the Hotel Bar
kenny durango: A place full of history, with an unbeatable service, from the moment you arrive you feel at home and the best will come as you go on, this is definitely a must visit.
Yennis Florez: It has an excellent personalized serviceRooms: La habitacion muy bonita y con todos los servicios y con vista a la piscina y el marFood & drinks: Muy bueno el menu de la carta y el buffet del desayuno en el restaurante Jardin
Julio Montes: It was a spectacular experience that I lived with my wife in this beautiful and magical hotelRooms: Habitación cálida y confortableNearby activities: Disfrutamos mucho el bar botija con su bella vista y amable atención de sus empleadosSafety: Muy buena la seguridad del HotelWalkability: Es un placer caminar dentro y fuera del HotelFood & drinks: Atención cálida en el restaurante JardinNoteworthy details: La decoración romántica en la habitación
Ronald Cueto: Excellent place, really nice
Katherin de las Aguas: Very goodService: 5/5|Location: 5/5 …More
Lorena LM: Absolutely amazing hotel, a truly 5-star experience! Staff are incredible and go out of their way to make sure your stay is pleasant. From Jesus welcoming special guests to the mayordomos (thank you Rudy, Diego, Amaury and Armando!) and everyone else in the hotel. The facilities are stunning and full of history and the food is amazing in all restaurants. I highly recommend the restaurant 1621 for amazing fine dining! Can’t wait to go back one day!
Gianluca Mazzanti: Siamo stati al Santa Clara per la nostra luna di miele un totale di 5 giorni a metà giugno 2023. È stata un'esperienza divina: servizio impeccabile, cibo squisito (colazione DA SOGNO) e infrastruttura meravigliosa. Unica pecca la mancanza di chiarezza riguardo il sistema delle mance. In Colombia è usanza lasciare una mancia pari al 10% del totale del conto. Ma non ci hanno spiegato bene che al momento del check out, per ogni notte ci hanno addebitato (con un sistema di mance centralizzato) circa 40€ (!). Il problema è che la mancia comunque dovrebbe essere una cosa volontaria, ma al momento di firmare ogni conto, comunque ti viene chiesto quanto desideri lasciare come mancia... Quindi abbiamo dato mance a ogni pasto, cocktail ecc. e in più ci hanno addebitato quei 40€ per ogni giorno che hanno aumentato cospicuamente il saldo da pagare a fine soggiorno. Comunque sia consigliatissimo!!!!!
Vilma Barrios: I had lunch with my family, excellent attention, service and food
Karen McNeill: This place is worth every penny! The people are beautiful, welcoming, and most of all kind. The rooms are a little outdated, but for the most part you don’t spend a lot of time in your room. The hotel has everything you need and it’s conveniently located to shops and restaurants. The staff goes above and beyond to accommodate you. I highly recommend this place. They nailed “customer service”! I will return!
Luchy Cuentas May: Simply, the best place at all times... I highlight the warmth and simplicity of its collaborators...Food & drinks: Las habitaciones, sus áreas, su gastronomía, en fin todo es excelente. Es un lugar muy completo.
Gustavo Enrique Soto: Excellent menu served by high-level professionals
6. Bastión Luxury Hotel - Centro
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4.7
502 reviews
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Address: Centro Histórico, Calle del Sargento Mayor No. 6 - 87 Calle Cartagena, Cartagena, Bolívar, Colombia
Telephone: +57 5 6424100
Business type: Hotel
erika samaniego: The rooms are beautiful. The pool looks so much bigger in the photos, in reality it was small and one family with kids can take all the space of it. However they have a lot of space to sit and sip some drinks at the rooftop. The staff was kind and helpful. We arrived very early and left late in the afternoon and were allowed to remain in the public areas of the hotel and they held our bags while we explored some more of the city.Rooms: Big and cozy, nice view from balcony and great showers.Nearby activities: So many good restaurants and bars within walking distance. Getsemani is about 15-20 mins away walking.
James Lammerding: Truly wonderful experience. Jorge was very welcoming and attentive to everything I needed during my stay. Front desk staff was very helpful.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Tim Cummings: Excellent hotel within easy walking/Uber distance to most sites/shopping/restaurants. Staff was great & most spoke some English which was helpful because of my limited Español.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
C Woods: Stayed here for 7 days. Rooms are big and comfy. Tile floors so bring your slippers. Bathrooms are nice size. Showers are great. They have nice products in the bathroom. They offer a nicebuffet breakfast in the restaurant but you can also get made to order breakfast. Lobby is nice to kick it and chill but depending on when you go, you might become a buffet for mosquitoes. There is a room next to the outdoor lobby area and it's comfy and a great place to hang out. The rooftop pool is amazing and the views from up there are phenomenal. Pool area is the perfect place to hang out and drink. Internet connection could be spotty at times but wasn't too bad. Front desk was very attentive to any of our needs. Staff was extremely accommodating. Nice hotel to stay at inside the Walled City.
Anna Kozlova: Parfait Hôtel, véritable 5 étoiles avec un service au top, le personnel super aimable, à l’écoute et très attentifs. Petit déjeuner super bien avec les serveurs de resto qui retiennent vos préférences et sont très aimable. Petite dédicace à Jorge de la piscine qui était super gentil avec nous. Localisation parfaite aussi
Erica Chew: We spent 5 spectacular days there. The pool was great and the sunset views were stunning. Jorge gave great recommendations of things to do in town. Jordan helped find us reservations and hooked us up with a great walking tour with a local, Aura. Highly recommended. Only thing that I didn't like is they wouldn't heat up my leftovers. I had it in the fridge and was so excited to eat it the next morning but couldn't.Walkability: Great location. Everything in the old town was about 15 min walk max.
Craig R: Great location with full breakfast included. A full spa. A short walk to most parts of the city. Rooftop pool/bar with amazing service (Janner/Jorge are the best!). A quiet oasis away from the busy city below, with its own unobstructed sunset views.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet, Great value …More
ANJLI SHAH: My husband and I stayed at Bastion for 4 nights. It is definitely not a “luxury” hotel for following reasons- as soon as we were allocated a room we realised the air conditioning unit was not working. The workmen did come and sort this out.We then realised our sink was getting clogged up and the water was not draining. This caused a sewage smell in the bathroom. We did let the manager know about this and he assured us it would be dealt with whilst we were sight seeing. Nothing seemed to be sorted. After 2 nights of sleeping in this room and finally making a fuss at reception they did change our room as they said the sink problem could not be sorted. However the second room we were allocated had a broken toilet roll holder, broken tiles on the bathroom floor, the shower wasn't draining quick enough hence was overflowing, the room telephone wasn't working. We did complain to the manager but he didn't seem to be too bothered. The room was definitely not fit to be allocated to a guest.- Breakfast was mediocre for a 'luxury' hotel! There were insects (fruit flies) all over the fresh fruit and the staff didn't seem to be bothered by it.The hotel is in a good location, slightly away from all the hustle and bustle but yet close enough. However I would recommend other hotels in the vicinity which are probably cheaper but have better service and rooms.
Maria Hernandez: 10/10 I would definitely come back and enjoy it again. From the decor to the service every details is thought to make it specialFood & drinks: The ceviche is amazing
Laura Patricia Támara Muñoz: Excellent service and attention. We marriedIn the Santo Toribio church, and arrive walking to the church. Very convenient they decorated the room on the wedding night and they were very special
René Francisco Torres Jugo: El hotel es exelente para pasar unos días y conocer Cartagena desde la ciudad amurallada. Está muy bien ubicado. El hotel es de un lujo no ostentoso, muy agradable para relajarse dentro de un ambiente tranquilo. El personal muy educado y orientado a facilitar las cosas. La verdad que es una característica de Cartagena, todos muy serviciales y alegres.Rooms: Elegantes y amplias, con vista hacia el patio interior muy bonito.Nearby activities: Muy céntrico, se sale a la calle y ya estás en un lugar histórico, solo hay que caminar para disfrutar de la ciudad.Food & drinks: El restaurante del hotel es supremo, la comida es exquisita, una noche me acerque a la barra del restaurante y me puse a hablar con uno de los cocineros, me sirvió un trago y conversamos, después de un rato me dice que el es el chef, yo que soy despistado me entero que mi nuevo amigo es uno de los hermanos Rausch dueños del restaurante y famosos en Gourmet Chanel.
Mo Gourrier: We had a great room next to the courtyard! The pool upstairs was wonderful with a bar and plenty of seating. The gentleman serving us by the pool was very friendly as well! The food and drinks were amazing.
7. Nacar Hotel Cartagena, Curio Collection by Hilton - San Diego
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4.6
73 reviews
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Address: Calle del Curato No. 38-99, Provincia de Cartagena, Bolívar, Colombia
Telephone: +57 5 6517050
Business type: Hotel
William Tang: I booked this place with 72,000 Hilton Honors points and $262 USD a night for two nights. I figured this would be a nice accommodation via the Curio nameplate but i was deceived. Jose at the front desk was horrible. He did not want to refund me my points due to a lackluster stay.When i checked in, they GAVE be a BASEMENT ROOM. Mind you i'm paying an equivalent of over $500.000 USD for this stay in Colombia! That is not chump change - especially in a foreign country.My basement room was musty and felt like a cave. I complained to the front desk and they upgraded me to a first floor room which had a balcony that did not lock. I didn't want to complain furthermore but my room was not clean. The water bottles had mildew, baseboards were moldy, sink was moldy, room had a mildew smell, and the POOL had algae! The maintenance man took 30 minutes to find a key to lock the balcony. This hotel is realistically a 2 star hotel. They offered me a welcome drink but there was no way for me to redeem it.There is no fitness center and the pool had algae. The resolution that Jose offered was only a 10,000 point reimbursement which is disgraceful because i spent over $500.00 on this 2 night stay. I will be disputing with American Express.
Marta Supervía: Despite the fact that when we arrived they changed our hotel to Santa Catalina for one night because a plant had flooded, the stay was very pleasant. The breakfast very good. Highlight Luis the manager who is a great professional and very friendly.
mg bogota: the restaurant is amazing
Natasha Boutin: Great customer service, centrally located to everything. Beautifully decorated. Would definitely stay here again.Rooms: The rooms were clean and nicely decoratedSafety: Very safe. We had no issuesWalkability: Centrally located to everything
Becky Turpin: Beautiful hotel in a great location. Loved the rooftop pool and bar. Quiet comfortable rooms.Rooms: 5/5|Service: 4/5|Location: 5/5 …More
Sam Dean: My overall rating is 3/5 because this hotel is so fragrant! If you have scent sensitivities do not stay here!! There was even a scented plug in air freshener in the bathroom I had to unplug and hide. But even the hallways smelled strongly. Who does this anymore? If the hotel was neutral smelling I would have given 5 stars.FYI the room was open-ish concept with a frosted glass toilet door (can see shadows) and a shower with no door which can be awkward if you’re staying with a friend.Everything else is excellent - bed, location, rooftop bar and pool, service. Breakfast buffet, while slow service was great and you can ask for gluten free options.
Ars R: The service of the employees is good, they are not to blame, the maintenance in the rooms is lousy, water leaks in the room, the air conditioning service is horrible, bad, they changed our room 3 times, regarding breakfast It must incorporate Caribbean products, not all tourists eat arepas, there are sandwiches, there are croquettes, COLD AND STIFF breads with no possibility of heating them, I definitely do not recommend it until they improve their maintenance in the rooms and the most delicate thing is the air conditioning a disaster in every sense of the word.
Asia J.: Had a wonderful stay at Nacar Hotel in Cartagena! This hotel is in a perfect location and walking distance to many areas. I stayed in a king Jr suite room with a garden view and it was spacious with an open concept (i.e. shower was partially exposed, but behind a partial wall). All of the staff were professional, friendly and very helpful. They answered any questions I had during my stay. I want to thank Oscar for being so welcoming from arrival to departure from the hotel. The next time I'm in Cartagena, I will definitely stay here!
Clara Randeiro: Nomest vàrem anar a sopar, tot boníssim, plats elaborats i molt bon servei. El lloc és molt còmode i tranquil per sortir una mica del soroll de la ciutat
Clemente Franco: Best Hotel in Cartagena for position, service and cost / quality ratio
P.: Sehr gutes Stadthotel, sehr gemütlich eingerichtet. Hier wird man als diamond member sehr gut behandeld. Die zonder sind Top! Die Mitarbeiter super freundlich und nett. Da kann das Hilton Cartagena sich eine Scheibe abschneiden. Das Frühstück hier ist 1A. Außer dem schon hervorragendem Frühstücksbuffet kann man auch von der Karte wunderbare Gerichte bestellen
Alexander: Great customer service, thanks to Laura (Reservations department) for her support.
8. San Pedro Hotel - Spa - San Diego
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4.4
136 reviews
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Address: Cl. de San Pedro Mártir #10-85, Cartagena, Provincia de Cartagena, Bolívar, Colombia
Business type: Hotel
mila bridger: Absolutely awesome hotel. Beautiful rooms and vibe. In the center of old city.You can chill on the roof and see lovely sights around.
Gustavo Granda: This administration and the previous one take turns to avoid granting us a fully paid stay for 6 nights that we were unable to use due to the pandemic. Now that I need to reschedule, because we can just travel, nobody is taking charge and I have to go out and hire a new hotel because these cheeks wash their hands of it. They are scammers!
Brenda Sandoval Cuervo: why were they charging me more?On the positives the staff was very nice, excluding the manager who ignored the tick issue and the first aid kit.GARRAPATAS, POLÍTICAS DISCRIMINATORIAS & SIN KIT DE PRIMEROS AUXILIOSHicimos el check in así alrededor de las 22hrs. Yo venia con una herida en la pierna por lo tanto lo primero que hice fue pedir el kit de primeros auxilios. El hotel no contaba con un kit de primeras urgencias, lo cual es obligatorio. Por lo tanto tuve que curar mi herida lo mejor posible con lo que había disponible a esas horas. A la mañana siguiente I la de nosotros amanecio con una garrapata en mi piel, que claramente provenía de la cama del hotel ya que la noche anterior no la tenía en el cuerpo.Unas horas más tarde me comentan sobre una política de pagar por sábanas que tienen manchas de sangres, $150 COP lo cual un monto muy alto en un país como Colombia. Ademas es una política totalmente descriminatoria y humillante. Que pasa cuando una mujer mancha las sábanas por su menstruacion? Ambas situaciones son involuntarias y no representan un mal uso de las sábanas. Este tipo de situaciones ya deberían estar incluidas dentro del presupuesto de limpieza del hotel. Además de esto me muestran la política donde solo se piden $50 COP por estropear las sábanas (plural
Mister Anon: 3 nights was lovely. A very real charm to the place. Great location and surprisingly quiet given the streets nearby are extremely intense. Unfortunately the hot water was an issue (albeit most of Colombia has similar issues), the upstairs Jacuzzi/Bar was closed during high shoulder season ? and 1 particular staff member with a heavy lisp and almost no English was impossible to deal with especially during a travel emergency we experienced. (Yes I know it's not her fault for the lisp, but perhaps not the right person to be handling customer relations given her almost inaudible Spanish) Thankfully Ceasar who is a concierge and tour guide really went out of his way to help.
Richard Vasquez: Hello, does anyone have a phone number for the hotel???
Lia Economos: This hotel is the worst hotel I've ever stayed at and it is fraudulently pretending to be another hotel with a very similar name with the same address on an adjoining street. The room was filthy, infested with bugs, and had no windows or light. The AC was broken, dripping tons of water on us and I saw black mold on the walls.Rooms: 1/5|Service: 3/5|Location: 3/5 …More
Christophe Carrard: Superbe hôtel, bien situé. Personnel sympa. Grande chambre avec mobilier d'époque. Je recommande.
Christopher Sherman: Wonderful staff and beautiful accommodations. I cannot say enough great things about the staff. They helped arrange a covid-19 test to be done in our room and the results in 2 hours. The food was made to order eggs each morning with fruits and sausage. Nice little selection to get the day started. They have someone to help arrange any tours or needs that you may have. I spent 4 hours each day ready in a hammock and absolutely loved every minute of it. Will definitely stay here again when we return to Cartagena.
Emi Machacon: The most holy bar is in sight, my goodness
Og Paparazzi: I don’t know how it got so many good reviews but the only reason I give 3 stars is because of the Staff. Other then that the rooms are like a horror movie set. Old furniture squeaky floors and old AC units that god knows what it coming out of them.Rooms: 1/5|Service: 5/5|Location: 4/5 …More
E. García Calvo: Excellent service. Good ubication. Spacious and comfortable rooms.
Nathalie: Beautiful hotel located in the center, it has a central pool and a jacuzzi on the roof where you can enjoy a panoramic view of the walled city, good service, super beautiful rooms, at night you can enjoy a good cocktail 🍹 on the roof Or if you wish, you can go out and enjoy the streets of Cartagena since it has parks, restaurants, and nightclubs very close.
Helmut Glombik: Super Hotel mit super Service und günstigerPreis sehr gute Stagt Lage!!
Cat Cat: It is a beautiful colonial hotel, very quiet, the rooms are very spacious. Because it is colonial and to give a warm touch to its environment, its lights are very dim, which makes it romantic, but perhaps there can be an alternative of more intense light inside the rooms for people who cannot see well. It has a medium pool, also a terrace and a spa, all very nice and well decorated.The breakfast is rich.What I highlight is the friendliness of its staff, all very special and willing to help, which is essential to make the guest feel safe and happy.It is located at the beginning of the walls, diagonal to India Catalina and one block from the Serrezuela shopping center.
Sebastian Berrio Peinado: A luxury
Hunk Vector: Super comfortable, cozy, excellent service, excellent atmosphere, qualified staff, highly recommended
9. Hotel Charleston Santa Teresa - Centro
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4.7
1090 reviews
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Address: Cra. 3 ##31-23, Cartagena, Provincia de Cartagena, Bolívar, Colombia
Telephone: +57 5 6649494
Business type: Hotel
Leidy H.: Excelente comidaService: 5/5 …More
Katherine Brown: Only ate at restaurant Harry Sassoon food was fabulous.
Iván Dario Pineda Patiño: BonitoRooms: 3/5|Service: 3/5|Location: 3/5 …More
Tejas: Wonderful hotel in the Old City with great service! Lots of places to walk around and eat/drink at! Highly recommended stay!
Gustavo Parra: Muy rico.Rooms: 4/5|Service: 5/5|Location: 5/5 …More
Maria Joao Souza: Antigo quartel. Depois claustro . Maravilhoso
ALEJANDRO TORRES MERCADO: Tiene uno de los mejores restaurantes de la ciudad
kathy Bodas y Eventos: Excelente Hotel, buena vista y buena ubicación en la ciudad amurallada
Augusto Muñoz: Excellent
Kiko Issa: One of my best stays in life!
Jay Palmer: Loved this hotel! The food was amazing, the air was ON, and the staff was very nice and helpful. When we arrived we had an issue with our hotel room door not securing, and after we notified the front desk they sent someone and it was fixed immediately. We will definitely be staying at the Charleston again. The location was perfect.
Marcial Patino: Magnificent experience.Of the best
Dario Navia Cujar: Very good hotel, good service, good location, good facilities, good toilet, good menu
Carolina Ardila: I had the misfortune of staying at a hotel in which I was unable to talk with the manager, and also charged me a tax that is only applicable for residents. Furthermore, they refused to accept my passport as proof that I am leaving overseas. It was an unpleasant experience overall and one I would not recommend to anyone looking for accommodation while traveling abroad.The first issue arose when trying to speak with someone in charge about my reservation; there seemed no way of doing this without having direct contact information or being able go through customer service on site. This made it difficult if any issues were encountered during stay because there wasn’t any reliable source available who could help resolve them quickly and efficiently.The second issue came up when checking in; instead of charging me what should have been due according their policy, they added additional taxes meant only for residents - something which should never happen considering that foreign travelers are exempt from such charges! To make matters worse they then refused my passport as valid proof needed upon departure - despite passports being accepted worldwide as standard official identification documents! The card, the booking and the address of the booking are also from overseas.Overall it has been an extremely unsatisfactory experience dealing with this particular hotel's management team and customer service staff alike; both lacked basic understanding about how these situations are usually handled meaning guests can be left feeling confused or frustrated by their policies . As such ,I cannot recommend staying here unless absolutely necessary given all the problems associated with its services . JR
Gethsemanie Acea: Beautiful hotel located in the center of EVERYTHING. The rooms were spacious and clean. Hotel staff was accommodating especially Raphael. He was a charm. I swear everytime we cam back our rooms had been cleaned with fresh linens and when had out personal items put to the side neatly. The breakfast was very good fill of fresh fruit. Nothing beat the roof top pool with a stunning view. Everything about our stay here was nothing short of amazing.
Jenny Smith: We had an incredible time splurging here for our honeymoon! We are usually budget travelers, so ending our trip with some class and luxury was a real treat. :-) The rooftop wading pool was a highlight and provided incredible views of the city and we were able to experience the most precious colorful sunset over the sea on one of the cloudless nights. The breakfast in the morning was also delightful, with so many unique/local whole fruits to choose from (we booked a room where breakfast was included, which was a great choice). Oh and there were fresh flowers everywhere that looked and smelled incredible! Hydrangea, lilacs, orchards - so much beauty everywhere.We stayed in the newer "Republican" part of the hotel - I loved the lavender colored walls and our shower had the best view of the city. We also enjoyed looking/sitting in the more historic colonial part of the hotel. There is so much to soak up throughout the surroundings, and the location is absolutely perfect - near the Old City wall/lookout and walkable to all of the shops and restaurants in the area. If you want to indulge a little bit during your travels, this the perfect spot to do so. :-)
Maridol Cecilia: The hotel has a good location, but when you arrive you go to the bar and the lady in charge had sports and couldn't authorize music. On Thursday we arrived on Friday we went to have breakfast and they told us that they are going to have a drink. I told her a mango juice yes it is sweet I asked for it with water and my husband with milk it was sour and I asked the young man if he could put milk on it to make it better and he said he couldn't, then we wanted to share a hot pot and I asked him if he could put the scrambled eggs on us The bill couldn't be made then and he didn't even bother, he gave us the bill as if nothing or an apology, much less, but we have a very high opinion of Guillermo the bartender and Marcela thank you very much but I would not return to this hotel 🤔Noteworthy details: I would not go back
10. Allure Chocolat - Getsemaní
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4.6
551 reviews
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Address: Calle del Arsenal 24 # 8B-58, Provincia de Cartagena, Bolívar, Colombia
Telephone: +57 5 6605831
Business type: Hotel
Yarod Fredrick Burgos: I don't know the local hotel, I only visited its restaurant, with lousy service, 2-hour wait, simple, cold, small and expensive dishes, and dissatisfaction is cured with a cocktail that seems rather fruity. I would never go back!
BY: Sehr nettes und zuvorkommendes PersonalGutes Frühstück
marcus abraham: I recently stayed at Hotel Arsenal in Cartagena, Colombia, and I must say it was an exceptional experience. The service provided by the hotel staff was top-notch, with their friendly and attentive approach ensuring that every need was met promptly and with a smile. The location of the hotel is simply perfect, nestled in the heart of Cartagena's vibrant Old Town. It offered easy access to the city's renowned attractions, bustling markets, and delicious dining options. Whether you're a leisure or business traveler, Hotel Arsenal's impeccable service and ideal location make it a five-star choice in Cartagena.Walkability: Perfect location to have everything within a 6-15 minute walk! Right next door to some great eatery’s as well.
javigon: If you want a hotel with constant noise, this is your hotel.The staff is very friendly and the breakfast is varied and very good.The problem lies in the constant noise we had. First they placed us on the top floor just below the pool where they organized a party that sounded as if we were in it. After complaining several times, they changed our room at 10 p.m. and gave us another one right next to the elevator.You can hear everything that happens in the hotel, the rooms are poorly soundproofed and you don't rest well.
Antonio Jacob: Walkability: Muy cerca de todos los puntos de interésRooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More
Isaias Duque: An overpriced hotel, small rooms, in my case my room was located on the ground floor, in a corridor where all the people who go to the bar pass through, so I did not feel privacy; Breakfast is served on the 4th floor but both elevators failed on the days I stayed. I think it is TOO EXPENSIVE for what it really offers.
Lucas Kwiatkowski: Not even close to a 5 star hotel. We paid for a more expensive room which ended up being right by the pool and so we heard loud music all throughout the night. We were also by the breakfast so it was loud outside our room during the day.The breakfast was not edible. It was outside and food had been sitting out in over 100 degree weather for hours.We also got room service one night and we couldn’t eat any of it because it was cold and uncooked.We checked out early because nothing went right at this hotel.
Andres Guerra: Very safe and very well located!!!!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Raúl Lapeña: The hotel is very nice and is excellently located. The staff is friendly and super attentive. Starting each day with breakfast on the terrace is the best way to do it.
José Eustáquio Magalhães Elias: Equipe muito bem treinada e extremamente profissional. Café da manhã top, combinando o tradicional com o local. Cozinha muito boa, com um dos melhores hambúrgueres que eu já provei. Recomendo muito .Rooms: Simples, funcional e bem higienizadoSafety: Sem ressalvasWalkability: Próximo a Getsêmani e cidade amuralhadaFood & drinks: Tudo muito bom
Antonio Caldas: It's not the place anymoreRooms: 5/5|Service: 5/5|Location: 5/5 …More
fitmodel valeria: This was actually the best decision service was insanely in creíble and I don’t remember everyone’s name but I can say Santi and Sergio and everyone else was great ! You don’t even want to leave once you get here !Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Great value …More
11. Hotel Quadrifolio - Centro
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4.9
73 reviews
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Address: Calle del Cuartel (Cra. 5) No. 36-118, Provincia de Cartagena, Bolívar, Colombia
Telephone: +57 5 6646053
Business type: Hotel
12. Eurostars Marqués de Villalta - Centro
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4.8
23 reviews
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Address: Carrera 6, 36-112 Calle de La Universidad, Cartagena, Colombia
Telephone: +57 5 6788523
Business type: Hotel
13. Hotel Las Américas - Cartagena de Indias
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4.5
845 reviews
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Address: Cartagena, La Boquilla, Provincia de Cartagena, Bolívar, Colombia
Telephone: +57 5 6723344
Business type: Hotel
14. Hotel Caribe By Faranda Grand - El Laguito
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4.6
4231 reviews
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Address: Cra. 1 ## 2-87, Cartagena, Provincia de Cartagena, Bolívar, Colombia
Telephone: +57 5 6501160
Business type: Hotel
15. Alfiz Hotel - Centro
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4.6
97 reviews
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Address: Calle Cochera del Gobernador 33-28, Provincia de Cartagena, Bolívar, Colombia
Telephone: +57 5 6600007
Business type: Hotel
16. Radisson Cartagena Ocean Pavillion Hotel - Cartagena de Indias
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4.7
2478 reviews
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Address: Carrera 9 #22-850, Provincia de Cartagena, Bolivar, Colombia
Telephone: +57 5 6569071
Business type: Hotel
17. Hotel Estelar Playa Manzanillo - All Inclusive - Cartagena de Indias
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4.6
2827 reviews
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Address: 130008, Provincia de Cartagena, Bolívar, Colombia
Telephone: +57 5 6424440
Business type: Hotel
18. Hotel NH Cartagena Urban Royal - Centro
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4.2
303 reviews
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Address: Cra. 7 ## 34-10, Cartagena, Provincia de Cartagena, Bolívar, Colombia
Telephone: +57 5 6455050
Business type: Hotel
19. Blue Apple Beach - Cartagena de Indias
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4.7
560 reviews
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Address: Isla Tierra Bomba, Blue Apple Beach House, Bocachica, Provincia de Cartagena, Bolívar, Colombia
Telephone: +57 316 7506979
Business type: Hotel
20. InterContinental Cartagena de Indias, an IHG Hotel - Bocagrande
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4.6
2388 reviews
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Address: Bocagrande Carrera 1 No.5-01, Cartagena, Bolívar, Colombia
Telephone: +57 5 6424250
